PC keeps restarting with blue screen

July 28, 2011 at 15:48:05
Specs: Windows XP

Why does my computer restart itself with a blue screen that states what mode I want to select? The modes are safe and others.

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#1
July 28, 2011 at 15:59:13

Windows is set by default to Restart when it encounters a fatal error - an error it cannot recover from.
To see a message on a blue screen about the cause of that, select
Disable automatic restart ....
from the Windows loading choices menu you see

Windows will then attempt to load normally.

When you see the blue screen...

Quote the STOP: 0Xx0000xx code - we don't need the stuff in brackets beside that.

If there is a problem file named, it's usually at the end of the text - quote that if you see that.

There may be something in the text about a mini dump file having been made - if you see that, that mini dump file can be analyzed.
.........

You could try selecting Safe mode, or Safe mode with networking, or Enable VGA mode, or Last known good... from the Windows loading choices menu to see if any of those get you to the desktop screen.


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#2
July 29, 2011 at 16:27:52

The only thing is I am not able to stay in any of the modes, if I select safe mode it will re-start from there again going back to the same page that ask if I would like to start in safe mode, normal start from last re fragment, and others that I don't remember.

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#3
July 29, 2011 at 16:32:44

That is the problem when I turn on the computer it comes to the screen where it ask how I would like to start: Safe Mode, Safe Mode with Networking, Last Know Good Config and no matter which one I choice it will restart to the same page. Sorry I don't think it was a blue screen.


Thanks


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Related Solutions

#4
July 29, 2011 at 19:37:51

Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the motherboard.

"...comes to the screen where it ask how I would like to start: Safe Mode, Safe Mode with Networking, Last Know Good Config and no matter which one I choice it will restart to the same page."

That's useful info to us. That indicates data in Windows is corrupted that allows those choices to work, but....

in that case, you WILL NOT possibly see a blue screen with the mentioned error message unless you choose
Disable automatic restart....
from that menu you're seeing !

Did you try this ?

"To see a message on a blue screen about the cause of that, select
Disable automatic restart ....
from the Windows loading choices menu you see


Windows will then attempt to load normally.

When you see the blue screen...

Quote the STOP: 0Xx0000xx code - we don't need the stuff in brackets beside that.

If there is a problem file named, it's usually at the end of the text - quote that if you see that.

There may be something in the text about a mini dump file having been made - if you see that, that mini dump file can be analyzed."
.........

If the computer Restarts when you choose
Disable automatic restart ....
instead of it attempting to load Windows normally, data in Windows that makes that feature work is corrupted.

If your hard drive is failing, that could be the cause of the data corruption. You need to test it to make sure it's okay.

If it isn't okay, it must be replaced, first, otherwise trying to fix the data porblems will be a waste of your time and our time. .


Test your hard drive with hard drive manufacturer's diagnostics.

E.g.
Seagate's SeaTools will test (almost) any brand of hard drive.
http://www.seagate.com/ww/v/index.j...

Do the long test.

The Dos bootable versions of SeaTools can test the hard drive when Windows will not load properly, or even when the drive has no data on it.

It the drive itself passes the test, any data problems on the drive can be fixed one way or another.
.....

If the drive itself passes the test, you need to boot the computer from an XP CD in order to attempt to fix your problem (s).

If your computer is a brand name system, computers with XP on them often came with an XP Re-installation CD or similar - that can be used the same way as a regular XP CD, but probably only with your computer model,
E.g. if it's a Dell, Compaq, or HP system it probably did.
If it's a Gateway, emachines, or Acer system, it probably did not.


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#5
July 29, 2011 at 21:39:33

download this and create a bootable cd

http://www.pclinuxos.com/?page_id=188

boot from the cd and attempt to boot to the desktop.
post back results

larry


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#6
July 30, 2011 at 15:59:29

ok just a little confused right now, ok let's start over again, please when I start the computer it comes to the screen where it ask you how you would like to start....the choices are....Safe Mode, Safe Mode with Networking, Start windows normally or last configuration. I was wrong before there was no blue screen just these options and no matter which I choice it will re-start to the same page so I am not able to disable restart I can not get that far at all.

Thanks in advance


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#7
July 30, 2011 at 16:30:34

See response 4 !

You also have the choice of
Disable automatic restart...
on that screen !


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#8
July 31, 2011 at 06:11:49

I did choose that one also and again it takes me to the same page.

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#9
July 31, 2011 at 08:12:31

You have never mentioned that specifically previously.

In that case, read the rest of response 4.

Test your hard drive, etc., etc.


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