Solved PC freezes with no warning or errors

May 10, 2014 at 10:44:01
Specs: win 7 64 bit, AMD A6-3670 / 4gb ddr3
Hi. A friend of mines pc keeps freezing it wont start up again sometimes with sometimes without blue screen. In the begining the blue screen said it because of some malfuntioning hardware and it shut downd to prevent damage so we changed part after part video card ram power supply hard drive except for motherboard and cpu had no spear. We narrowed it down to the cpu or motherboard. Later he told me after ressetting the bios at startup a message came up that said to set the cpu voltage and fan control which is set to automatic everithing no cpu overclock ever.
Motherboard gigabyte a55ms2v
CPU AMD A6-3670.

I also found something odd because when entered the bios i saw that on default the ram was set 1333 on default settings instead of 1600 (which should be 1600 i bought the damn ram). Could it that be the problem the motherboard bottling the ram not working the way its suppesed to be and set it to 1600 and set all voltages manually ?


See More: PC freezes with no warning or errors

Report •


✔ Best Answer
May 19, 2014 at 14:53:46
Thanks for taking the trouble to pop back and let us know the outcome.

Always pop back and let us know the outcome - thanks



#1
May 10, 2014 at 13:30:35
Next time the blue screen comes up let us know exactly what it says. The first bunch of figures are more important than the rest.

Always pop back and let us know the outcome - thanks


Report •

#2
May 10, 2014 at 16:50:06
It rarely helps to randomly replace parts until it maybe works.
Work systematically.
Install HWMonitor and post the temperature, fan speeds, and voltage readings at idle, after normal use, and after 10 minutes or either gaming or multitasking (set antivirus to scan and open and do as many things as you can at the same time to stress the system mildly).
Your system defaults to the 'standard' RAM speed (1333MHz), to use the full 1600MHz you need to use the XMP options for the memory or set everything manually as per the memory specs sheet. This is normal and easily fixed.
As per reply #1, carefully note the code(s) when it crashes and include those on your reply.
All of this information will direct us towards finding the solution to your problem. Expect other questions and tests depending on the results we see from your answer. Anything unusual you see or hear should also be included.

You have to be a little bit crazy to keep you from going insane.


Report •

#3
May 11, 2014 at 08:12:43
Hi we did everithing the craches seem completely random sometimes crashes at destop while idle and sometimes while under load it does not seem to matter what we do it crashes for no apparent reason that is my our main problem. Have not seen a blue screen in quite a while but before it mostly said "it's shutdown to prevent damage" and now we managed to take a picture of the startup message which now is new one the first as i said said to set or change cpu voltage ad fan control settings and now this.

http://i62.tinypic.com/2d974n.jpg


Report •

Related Solutions

#4
May 11, 2014 at 09:42:21
What did HWMonitor show?

If you haven't already got a BIOS manual there is one here:
ftp://download.gigabyte.ru/manual/mb_manual_ga-a55m-s2v_e.pdf

EDIT:
Strange, the link above seems to have now died.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#5
May 11, 2014 at 16:14:18
Please post HWMonitor numbers.
Please reset BIOS to defaults, then set them to 'Optimal Settings' if it is available, then manually set your CPU settings, RAM settings, Hard drive and Boot settings, and your correct video device (onboard/PCIe, etc.).

You have to be a little bit crazy to keep you from going insane.


Report •

#6
May 19, 2014 at 14:30:29
Hi. We could not do anithing we set everithing manually as the manual said all voltages but it did not worked reset the bios a number of times left everithing on default nothing worked sometimes it crashed after 5 minutes sometimes it worked perfectly for hours. I would post hw-monitor number but it would not matter because we have not managed to find a pattern of when or what happens when the crash occures. Tried to crash it on purpose running stress tests but i worked beautifuly and when i hit refresh it crashed. We gave up and took it to a service with little hope where they didnt managed to fix it either. The good news is even broken we got a pretty decent discount on a new motherboard which now runs perfectly without glitches. Thank you for you time.

Report •

#7
May 19, 2014 at 14:53:46
✔ Best Answer
Thanks for taking the trouble to pop back and let us know the outcome.

Always pop back and let us know the outcome - thanks


Report •


Ask Question