pc does not recognize usb port

Microsoft Windows xp home edition with s...
March 19, 2012 at 17:13:32
Specs: Windows 98, pentium/512
pc does bot recognize usb port.
in device manager, both the universal bus controllers device status & usb root hub properties
say that 'this device is working properly'. . when i try to update the driver the message is 'the best driver is already installed'.
this used to work-but not now.
please help

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March 19, 2012 at 19:19:18
If it's showing in device manager then the PC is recognizing the port. Do you mean it doesn't work when you plug something in? If so it may be the device or the USB cable. Try different devices, cables and ports.

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March 19, 2012 at 20:20:16
the device [flash drive] works on another computer.
where is the cable? is it inside the computer?
both usb ports dont work.

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March 20, 2012 at 00:04:04
Oh, the cable I was talking about was a cable from the port to the device--like to a printer--but a flash drive won't have a cable.

There are no yellow ? or ! in device manager for hardware that may be affecting the USB ports?

I'm not sure if you're talking about 98 or XP. Your specs say 98; your tags say XP.

If it's 98, flash drive drivers can sometimes be a problem but it still should show that you've plugged in a USB device.

Whenever you do an 'update driver' you'll always get 'the best driver is already installed' unless more than one driver is available and you've previoiusly installed one that the OS doesn't consider to be the best. Even then it may call that inferior driver the 'best' one since it's already installed. That's especially true for 98. To update the driver you either need to run the installation program that came with the update or navigate to the location of the update so the OS can find it.

XP can sometimes power down the USB ports. That can be disabled. Check my # 2 here:


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