Sorry to be so long getting back everyone, and thanks for the suggestions. Let's see in oreder: I did say I'm not computer learned so I have no idea what spect you want. If I need to open a specific program to chek give me the "Start" path and I'll post it. Otherwise, I have no manual for this machine, though the previous owner is looking for it.
Here is all the info from the comp's back plate:FTNA5333BA3; SN# 7001858575; 115/230VAC; 5.0/2.5A; 80/50 Hz; MH14787(S);
E13734S; 5K2S ...It was designed for Microsoft Windows 98 and is a CYBERMAX. It uses a Lucent Wins Modem. Hold on i did see some info on the Modem cord I guess it is. the one the doesn't detach from the monitor. Here that is: AWM E101344 STYLE 2919 VW-1 80C = (EIGHTY DEGREES CENTIGRADE) 30V LOW VOLTAGE COMPUTER CABLE SPACE SHUTTLE CSA LL80671 AWM # A/B 80C 150V
Shoot, I didn't realize i hadn't given these, sorry. The comp has 320 RAM recently upgraded from 196, it can't hold more. At least my repairmen tell me; 12.11 GB with 65 percent free space, Radeon 7000 Series -- AGP 2X/4X Connect 3D, only speakers as accoutrement. Thanks for your reply.
2.I ask myself that question now everyday, believe me. Not the reformating but the validating Windows. My repairmen kept harping that no matter what problem I had it wasn't as bad as the WGA Microsoft placed on the comp. The problem was jerky games and freezing in Pogo.com - AOL Games. (The games themselves acted up but the clock kept time and it irked me.) And AOL, pushing their new 9.0VR, so after months of deliberating I went ahead and loaded 9.0VR. So with the validation came all the rest. Umm, an msT said that the drivers update themselves. he went in to the system pages while sharing my desktop. Thanks for your reply!
3. Opened it! I tell techs this all the time, and firmly believe it. The world could have a computer in each and every home and less than one ten percnt of the owners would know how to maintain or repair their machine. I, have no idea. However, since my machine has been in the shop 3 times in the past 6 wks, I'd hope they took pity own me and moved dust to see what they were doing. Again, how incompetent are the guys to say that there is no hardware problem when there is. they had mu computer three times all during this process and the last time for a week with instructions as to exactly what was happening, written and spoken. (Don't make me angry with them all over) Thanks for your reply!
4. Thanks guys for the heads up about SM. The deal was a AOL Tech asked me to ask my repairmen to Boot it to Safe Mode then play the games. If they played the problem was likely software. If not then Hardware, Memory or V-Card might be the cause. BTW, I ran an emulator in safe Mode and it played until i got tired around hour and half when it would have cut off in reg mode after ten minutes or less. Color was bad and it was twice as fast but it played. Thanks for replying!
5. I don't know, he did ask me to take it in to my repaimen; maybe they know something I don't. This guy was a troubleshooter for computer companies like Dell and Microsfot. Yeah, he was an AOL tech, but giving the BOTD let's assume some of them know what their talking about. Thanks for your reply!
6. By now you know I had Microsoft do an easyassist desktop share to install my new program. I had my disc that was a part of Microsoft's WGA Package. When you validate online they send you a disc within a couple of days and then call back to do the setup and installation. Yes, I unplugged everything, the speakers. That's all I have attached. I use this thing for games and bare posting. I did one item in "WORD" for a game site and don't intend to do another, so. *With this comp since val. if it wasn't in the WXPSP2 package it hasn't been downloaded. I did upgrade IE6 to 7, JAVA, SHOCKWAVE, using AVG 7.5F, Microsoft's Firewall. I want to know the specs and I looked into the link to Belarc, I asked my MT but he suggested I might not want to use the memory. Oh believe me, I know they do that, they also rush you off the phone or even the net. I however, am very tenacious when I want answers. As I said, they talked me into loading that big-a McAfee Suite when I knew my machine couldn't handle it. As soon as I clicked the scan button it booted to black. Thanks for your reply!
If anyone puts me on the right path (remember I might need pictures) I'll do my best to get you the specs you need. Don't ask me to open this thing. I simply won't do that.
Q:In the Modem Diagnostics, they ask that you pay attention to AT13. THis is what mine said..."LTV.92 DATA+FAX MODEM VERSION 8.28"
And this was at AT#CLS=? ..."COMMAND NOT SUPPORTED"
Okay don't laugh 'cause i don't know, but an AOL tech said I need to have my Modem reconfigured and to contact the manufacturer. Right! CYBERMAX. Anyway, as it is a Lucent product would they be more helpful? That the reformat may have been bad.
Thanks guys for all the support. To the ADMINS, please excuse the long post, I felt obliged to reply to all trying to help, it's appreciated.
If you're not having a great day, don't blame God.
