Solved offline message with Canon mg5200

March 15, 2011 at 16:29:45
Specs: Windows 7
I have had Canon mg5200 wireless printer working wirelessly with netgear router for months. Today I got the "offline" error message. Nothing has changed except I took my laptop out of the house yesterday. Didn't change any settings or print while out. Nothing has been moved, unplugged or even dusted around the router and printer. help

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#1
March 15, 2011 at 17:00:25
✔ Best Answer
Printer is "offline" where...on the PC, or on the actual printer itself?

Go here:
http://usa.canon.com/cusa/support/c...

...click Service and Support, and under Please Enter your question, type in:

Printer is offline

Wait a several seconds (could be a tad longer) for the search results, then see the ones that pertain to your issue. Search Result Examples are below:

ERROR: Printer is offline.
ERROR: Printer is currently off-line. (Mac)
Error Number: 300 (printer does not respond) or Error Number: 306 (communication error) appears when trying to print (Mac OS X)
Error Number: 300 (printer does not respond) or Error Number: 306 (communication error) appears when trying to print via wireless LAN (Mac OS X)
"The selected paper size is not supported by your printer..." appears after selecting the Paper Size in the printer driver.
*How do I set up my printer for use over a wireless LAN (Windows)?
Error: "Error Number : 311 Printer is in use or an error has occurred. If an error has occurred, eliminate the cause of the error" appears when trying to print
ERROR: The printer is performing another operation
How do I access / change / print the LAN settings on the printer?
How do I access / change the bluetooth settings on the printer?

Just another stupid saying...


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