Notebook PC difficult to switch on, won't Restart

July 6, 2013 at 03:51:07
Specs: Windows 7
Samsung notebook, spent 20 minutes pressing the power button on and off to get it to switch on today. If I can get Windows going, it won't do a Restart after updates -- it switches off and doesn't switch on again.

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#1
July 6, 2013 at 04:18:37
Hi Henry,

Please turn off the system. Unplug the adapter and the battery. Plugin the adapter and turn on the system. If the system does not turn on, contact the manufacturer.

If the system turns on, perform a complete scan using the antivirus installed on the system.

If the system is not infected by virus, perform clean boot to check if it is an issue caused by a specific application.

http://support.microsoft.com/kb/929135

Thanks & Regards
Manshu S
#iworkfordell


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#2
July 6, 2013 at 07:10:06
Thanks for your interest. With the battery removed and just the mains adapter plugged in, the same thing happens: the hard disk light comes on for about 3 seconds then goes out. The power light remains on and I can hear a fan going, but otherwise, the PC just sits there like a useless lump. No doubt switching it on and off for 20 minutes might persuade it to start but that's not exactly satisfactory.
If it's broken, I think the easiest thing to do is just buy another one and not waste a lot of time and money on this one!

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#3
July 6, 2013 at 09:59:16
Model number of th system please

You know the real meaning of peace only if you have been through the war.


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Related Solutions

#4
July 6, 2013 at 10:32:41
When's the last time you blew the dust out of the cooling vents?

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#5
July 9, 2013 at 06:49:30
Hi Henry,

As you mentioned that the power light remains on but nothing comes on the screen, it can be an issue with the LCD assembly. Please connect an external display and check if the system works.

Also, restart the system and press F2 or delete when the system turns on. Let me know if the BIOS menu opens.

Thanks & Regards
Manshu S
#iworkfordell


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#6
July 9, 2013 at 09:26:14
It's a Samsung RV510 notebook PC. I have found that if I hold the power button down for about 5 seconds, sometimes that makes it boot up. But if I hold the power button down for too long, it just switches off again. All very frustrating really.

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#7
July 9, 2013 at 09:41:20
Using an external monitor makes no difference. Pressing F2 when I managed to get it going took me to the BIOS screen.

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#8
July 9, 2013 at 09:43:22
The honest answer to that is never. But as this isn't a "use every day" PC, I doubt it's clogged up.

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#9
July 10, 2013 at 03:30:24
I haven't been able to get the laptop to switch on since yesterday afternoon (9th July). I now suspect that the HDD has croaked.

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#10
July 11, 2013 at 01:52:59
Hi Henry,

As you mentioned that the system turns on when you press the power button for 5 seconds, it can be an issue with the power button. If the system is in warranty, I would suggest you to contact Samsung and get the computer repaired.

Thanks & Regards
Manshu S
#iworkfordell


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#11
July 14, 2013 at 15:06:26
The system starts if I press the power button for 5 seconds -- sometimes. Sometimes it starts if I just press it normally to switch it on, but I'm having to do a lot of switching on and off before it co-operates. As the notebook is out of warranty, I'm thinking of just copying all the data to flash drives and buying another PC.

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#12
July 16, 2013 at 23:20:09
Hi Henry,

It can be an issue with the power button. I would not suggest you to buy another computer.

You may contact the manufacturer and check cost of repair.

Thanks & Regards
Manshu S
#iworkfordell


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#13
July 20, 2013 at 08:02:50
I think the problem has to be something more than just the power button if the laptop won't do a hot reboot using the Restart option. And my experience about old technology going wrong is that you can use up a lot of valuable time trying to sort them out as well as valuable money. That was my thinking behind getting a new three-hundred-quid PC.

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