|Manz - you advise you *reset* the router, which is not the same as unplugging/ plugging that Finger's suggests. |
a) have you tried *switching off* by pulling its mains plug, waiting 20 secs or so, then reconnecting.
b) disconnect and reconnect router and telephone cables from splitter/filter
same for splitter/filter itself from telephone jack socket.
same for any other devices using jack sockets in premises.
check if any unused jack sockets have fluff in them, if so, blow out.
c) can you directly (not wireless) connect one device (laptop) only and then check the broadband speed. (use speedtest.net for this)
(speedtest.net was recommended me by a TalkTalk engineer - found it superb)
If results are bad, Virgin are going to have to become involved.
Please advise back on progress.
Good Luck - Keep us posted.