not sure where is the problem

September 16, 2011 at 17:07:47
Specs: Windows 7
i have a 10MB virgin media broadband connection with wireless router. I have connected my Laptop, PS3, nokia phone(sometimes) and wireless printer (sometimes) via wirless router, most of the time My laptop connected and PS3 would be connected some times. Everything perfect about 2 months till 2 days ago my internet start making trouoble as it takes time to load anything everything. download and upload take ages. in ps3, connection succeeded but upload download fail (that what it shows in ps3 connection test) first i thought its virus but icouldnt track it down anything as the cause even lead to my mobile phone connection. my service provider told network connection is perfect, not sure what could be the cause, please help me !

See More: not sure where is the problem

Report •

September 16, 2011 at 19:50:01
Try unplugging and replugging in the power for the Router and the Modem as a means of resetting them and see if that helps. Also check the cable connection from outside to the modem and between the modem and the router for loose connector, wires pulling out of connector, frayed wires, or other evidence of a problem. Check outside of the building, sometimes they put in a splice in the wiring that can be effected by the weather or possibly animals chewing on the wires.

You have to be a little bit crazy to keep you from going insane.

Report •

September 17, 2011 at 02:24:09
Thanks Fingers, I have already done every thing. even I have rest the routter as it could be set up in. Only the out come is the same as it so much annoying as it was every time I try. I done all the physical wiring checkes as I thought it could be one of those reson. The wires and connection is perfect. The only the next possibility my thought was PS3, as the trouble maker, as the problem start date, same as that I start to play online game with ps3. My doubt is that could it be a reason as the ps3 is very much ego not to be slaved to anything. I wonder, if you or some one who knows about connections and networks or some one whom succeeded on ths could be help me out. is there any ideas or views regarding this.

Report •

September 17, 2011 at 05:30:16
Manz - you advise you *reset* the router, which is not the same as unplugging/ plugging that Finger's suggests.

a) have you tried *switching off* by pulling its mains plug, waiting 20 secs or so, then reconnecting.

b) disconnect and reconnect router and telephone cables from splitter/filter
same for splitter/filter itself from telephone jack socket.
same for any other devices using jack sockets in premises.
check if any unused jack sockets have fluff in them, if so, blow out.

c) can you directly (not wireless) connect one device (laptop) only and then check the broadband speed. (use for this)

( was recommended me by a TalkTalk engineer - found it superb)

If results are bad, Virgin are going to have to become involved.

Please advise back on progress.

Good Luck - Keep us posted.

Report •

Related Solutions

Ask Question