Not instanned - can not uninstall

Realtek / Rtl8139 family pci fast e...
September 18, 2009 at 14:47:21
Specs: Microsoft Windows XP Professional, 1.798 GHz / 510 MB
My old Motherboard required a NIC card. Replaced with an upgrade to faster CPU and new Motherboard which has built in NIC.

Now old NIC shows up in Device Manager (a hidden device) and I can not unstall it. I receive a message that says can not remove because required for boot up (or something like that.)

I tried booting in SAFE MODE and unstalling but same message.

I tried going to REGEDIT and searching for the NIC then tried to delete but again a message that said can not delete. I did this in safe mde as well.

How can I get rid of this "Ghost?" There is NO NIC Card pluged into this motherboard. Only the built in which seems to be working but my Home Network will ping the other computer but I can not "see" the other computer.

HELP

TIA

john4life


See More: Not instanned - can not uninstall

Report •


#1
September 18, 2009 at 16:12:41
"old NIC shows up in Device Manager (a hidden device) and I can not unstall it. I receive a message that says can not remove because required for boot up (or something like that.)"

Vagueness doesn't help. You need to quote the exact messages you're getting.
"(a hidden device) "
What do you mean by that?

Does your User profile have full Administrator priviledges?
You can't do some things if you don't have that.

Go to Control Panel - Add/Remove Programs.
If there is a listing for the old network adapter's software, un-install it.

The term CARD is frequently mis-used. It's NOT A CARD if it's built into the mboard!

Was the network adapter on the old computer built into the mboard, or a chipset on a card installed in a slot??
.......

Obviously you must have installed the hard drive that had Windows installed on it that was on the old mboard onto the new mboard, without installing Windows from scratch, or you wouldn't have this problem.

If you haven't already done this, do it! :

You must load the drivers for the new mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.


Report •

#2
September 18, 2009 at 17:48:30
I apperciate your response But:
1) when I go to device manager and look under "Network Adapters," the only adapter that shows is the adapter that is onboard my new Motherboard. When I cleck on "View," in the drop down box there is a line that says "Show Hidden Devices". When I click on this, the old Realtek NIC Plug in Card shows up under "Network Adapters."
2) When I right click on the nonexistent Realtek Fast Ethernet NIC under Network Adapters then select "Uninstall" I receive a message that says "Failed to uninstall device. This device may be required to boot up the computer."
3) Under "Add/Remove Programs" there is no listing for "Network Adapter's Software."
4) I tried to use the word "CARD" to indicate that the thing that was used to interface with the ethernet on the old MB was a device plugged into a slot on the old MB. The new MB has the Ethernwet control hardware built on to the MB so no plug in device is required.
5) Correct. I already had XP Pro on my HD so I used this HD with the new Mboard (I had several GB of data on this HD that I did not want to lose). I have the Mboard installation disk and loaded everything properly.

How can I uninstall the old, non existent NIC device from this system?

Thanks

john4life


Report •

#3
September 18, 2009 at 19:06:38
You're sure the old card was a realtek? What's the on-board one?

You may need to reinstall the realtek, set it up and then uninstall it the way you would any other piece of hardware.


Report •

Related Solutions

#4
September 18, 2009 at 19:35:02
Old: Realtek RTL 8139 Family PCI Fast Ethernet NIC

New on board: VIA PCI 10/100 MB Fast Ethernet Adapter

I can reinstall then remove the old as you suggest. Will try this tomorrow. It's getting late and I've got an early appointment.

Thanks

john4life


Report •

#5
September 18, 2009 at 20:40:20
The Hidden old network adapter device is merely a leftover that's in your regsitry because you used the same Windows installation. It is probably doing absoluterly no harm.
Anyone who has had the same Windows installation for a long time without reloading it can have lots of those.

"I tried to use the word "CARD" to indicate that the thing that was used to interface with the ethernet on the old MB was a device plugged into a slot on the old MB."

You could try installing that card, installing it's drivers, then un-installing them in Add/ Remove Prgrams and removing the card, but the Hidden old network adapter device may still be in the registry after all that, and the only way to safely get rid of it is to install Windows from scratch. You don't delete things in the registry unless you're very careful and I would recommend you make a backup of the registry first before you do that - it's not something an amatuer should do, especially to merely get rid of something that's causing no harm. There is lots of software that does not un-install everything that was installed when you un-install it in Add/Remove or with it's specific program that leaves stuff behind in the registry, but for the most part it's inert.


Report •

#6
September 19, 2009 at 04:23:20
Thanks to all.

john4life


Report •


Ask Question