not booting up just a blank screen

February 25, 2013 at 12:11:14
Specs: windows vista
what disks do you get with samsung r519 when bought brand new my mate turn the laptop on but its just's a blank screen can you help me please the reason i'm asking about the disks i think he's lost them.

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February 25, 2013 at 12:44:03
If the screen is blank, it's unlikely that re-install or recovery discs will help anyway,
but if you want to try you may be able to order a set from Samsung.

For United Kingdom, contact details are here:

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February 25, 2013 at 15:12:32
If you never see anything on the screen it's a hardware fault.

If this is a new computer then consider sending it back under warranty.

Always pop back and let us know the outcome - thanks

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