Not all keys work properly on laptop keyboard

September 27, 2010 at 07:27:47
Specs: Windows vista
replaced keyboard and still not working. I have replaced the keyboard on this Toshiba Satellite U305 4 times. These same letters stop working after a while. Replaceing the keyboard worked before. Also caps lock does not work.

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September 27, 2010 at 13:25:42
Why did you change it 4 times?

There are basically three things that are part of a keyboard. One is the keyboard. Second is a cable to the motherboard. Third is a chip (and associated parts) on the motherboard. If you tried the second keyboard and the exact same issue was present you needed to continue to the next part.

Why did it take me over a year to phone in a problem to ATT?

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September 30, 2010 at 08:07:50
I replaced the keyboard 3 times over the past 3 years. I was replaced under warranty twice. I put a new one i last year and the problem was fixed after each replacement. This is the first time replaceing the keyboard didn't solve the problem. I will see about replacing the motherboard.

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