Solved norton 360 causing files to vanish

June 10, 2011 at 08:14:51
Specs: Windows XP, 2
When dragging an email over to a designated folder, the folder completely disappeared from my email page along with other folders on the email page. I tried to restore it and after an hour or so I found the file but when I restored it, I only got half of it. All of the other files are still missing. I see other people have this problem, Norton wants to do an online chat. I tried a complete restore and still nothing so I don't know what an online chat can do and I'm not savvy enough to explain it any better.Also I installed additional RAM cause Norton said I needed it but it still does not recognize it when doing a complete scan.

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✔ Best Answer
June 10, 2011 at 09:58:24
Norton is a resource hog. Your system will run much better & be more responsive without it. There's no need to pay for security software when there are so many good freebies available.

You're using Outlook Express but your email comes from somewhere - Hotmail, Verizon, Yahoo, etc. If your email service has webmail access & you don't have Outlook configured to delete all emails from the sever after they've been downloaded to your computer, they may still be available.



#1
June 10, 2011 at 08:30:18
You're not going to find many of the helpers in these forums recommending the use of either Norton or Mcafee. Maybe you should consider replacing it with something else? There are several free programs available that work just as well, if not better. Avast, AVG or Microsoft Security Essentials are 3 that come to mind.

Which email program are you using?


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#2
June 10, 2011 at 08:42:32
Norton is rubbish use Microsoft Security Essentials and for email you may also want to consider SpamFighter (free for personal use)

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#3
June 10, 2011 at 08:46:11
Outlook Express. I just repeated a restore process again and found what were email folders but none were complete - especially the one I am looking for. I just bought a new Norton 360 to install in a few days and I'm leery of using it again. I've used it for 4 years and until now I have been pleased.

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#4
June 10, 2011 at 09:58:24
✔ Best Answer
Norton is a resource hog. Your system will run much better & be more responsive without it. There's no need to pay for security software when there are so many good freebies available.

You're using Outlook Express but your email comes from somewhere - Hotmail, Verizon, Yahoo, etc. If your email service has webmail access & you don't have Outlook configured to delete all emails from the sever after they've been downloaded to your computer, they may still be available.


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#5
June 10, 2011 at 18:56:56
That gives me an idea.

Norton--the devil's software.


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