No sound, no usb, no cd-rom

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No sound, no usb, no cd-rom

Original Message

Name: Zeff
Date: February 24, 2007 at 10:34:58 Pacific
Subject: No sound, no usb, no cd-rom
OS: win xp pro sp2
CPU/Ram: 1GB

Comment:

I'm going to a friend's house to fix his computer. Here is the situation. The computer works and he can get into windows with no problem. But, he has no sound, cd-rom doesn't work, usb doesn't work.
Any hints to what could be going on? My guess is the MOBO failing or maybe the power supply. Thanks.

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Response Number 1

Name: Doctor1954
Date: February 24, 2007 at 11:11:53 Pacific
Subject: No sound, no usb, no cd-rom

Reply: (edit)

More information would be helpful.
You could get this if he didn't have MOBO chipset drivers. This might happen if they somehow became corrupted or weren't installed after the OS installation.

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Response Number 2

Name: Zeff
Date: February 24, 2007 at 12:15:50 Pacific
Subject: No sound, no usb, no cd-rom

Reply: (edit)

His computer was working fine, then one day he turned it on and no sound, no cd-rom... So, they were once installed. Maybe he got a virus?

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Response Number 3

Name: Doctor1954
Date: February 24, 2007 at 12:27:16 Pacific
Subject: No sound, no usb, no cd-rom

Reply: (edit)

Or maybe they got corrupted some other way.
See if reinstalling them resolves the problem. Scanning for a virus is always a good idea.

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Response Number 4

Name: Zeff
Date: February 24, 2007 at 12:43:02 Pacific
Subject: No sound, no usb, no cd-rom

Reply: (edit)

Ok so to do that I need the bios drivers?

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Response Number 5

Name: HaroldW
Date: February 24, 2007 at 12:47:58 Pacific
Subject: No sound, no usb, no cd-rom

Reply: (edit)

First place I would go is into Device Manager to see what status it shows for each of the problem devices. Definitely scan for/remove virus's and spyware. Use a registry cleaner (WinDoctor if he has Norton SystemWorks installed, if not Abexo Free.) Then reinstall/update device drivers (if things are not already working correctly.)

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Response Number 6

Name: Zeff
Date: February 24, 2007 at 13:03:45 Pacific
Subject: No sound, no usb, no cd-rom

Reply: (edit)

Yeah .. I'm going to know more when I actually go there and check the computer .. just wanted some tips .. Thanks for the replies

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Response Number 7

Name: Doctor1954
Date: February 24, 2007 at 13:34:27 Pacific
Subject: No sound, no usb, no cd-rom

Reply: (edit)

I would NOT mess with the BIOS!!!!!!!!!!!!

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Response Number 8

Name: Zeff
Date: February 24, 2007 at 14:19:37 Pacific
Subject: No sound, no usb, no cd-rom

Reply: (edit)

I'm probably not going to ..

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Downgrade vista to xp ??

Motherboard Problems!

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