Solved no power to printer

May 16, 2012 at 10:33:54
Specs: Windows 7, netbook
no power to 968w dispite replacing ink cartridges. printer will not power up . green lite on power block but will not power up from panel

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#1
May 16, 2012 at 12:25:18
If the printer does not power on with the AC adapter, it most likely is a good time to pickup a new printer.

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#2
May 16, 2012 at 12:30:38
The printer is probably faulty and will have to be serviced/repaired.
If it's still covered by manufacturer's guarantee, contact Dell.
Contact details here: http://support.dell.com/support/top...

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#3
May 16, 2012 at 13:22:42
✔ Best Answer
Did you get a message from the 968W about you needing to install a new cartridge before your present situation ?

If you plugged in the AC to DC adapter into live AC BEFORE you plugged it into the 9868W, you may have damaged the AC to DC adapter's circuits, or the 968W's circuits, or both of those.
If you DID do that, the led lighting up on the AC to DC adapter doesn't necessarily indicate it's working properly.

Manuals (English)
Dellâ„¢ 968 All-In-One Printer User's Guide
http://support.dell.com/support/edo...

Troubleshooting:
http://support.dell.com/support/edo...


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#4
May 16, 2012 at 13:59:34
Never thought of that. This area is prone to power surges during thunder storms.
That's more than likely the cause of the malfunction. Thank You.

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#5
May 16, 2012 at 14:23:30
Thanks for the thank you.


"This area is prone to power surges during thunder storms.
That's more than likely the cause of the malfunction."

I was taiking about plugging in the AC to DC adapter at the wrong time, but, yes, that's quite possible too. Lightning strikes in particular are more likely to cause damage.

You should have the computer and everything that plugs into the computer that connects to AC directly, or indirectly via an AC to DC adapter, and the cable that connects your modem, or combo router / modem, to the internet, if your computer is connected to a modem, or a combo router / modem, via a network cable, plugged into a device that protects against damage caused by power spikes or power surges, but unfortunately those caused by a lightning strike can get past anything if the device is plugged into AC, sometimes even when the device the AC is plugged into is switched off.


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