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No power but PSU fine

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Name: Townlea
Date: February 8, 2005 at 03:15:14 Pacific
OS: Windows XP Pro
CPU/Ram: AMD Athlon 2600+ / 512 27
Comment:

Everything was working fine following installation of a new Gigabyte motherboard (2 days ago). The PC just swithed off whilst on idle. It wont power up now. I have checked the PSU which is working. Do I have a motherboard problem?



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Response Number 1
Name: Michael J (by mjdamato)
Date: February 8, 2005 at 03:29:40 Pacific
Reply:

Perhaps, double check the connection of the front panel devices to the motherboard. Specifically the power switch and the reset switch. They have no latching mechanism so they could have become disconnected through vibration if they weren't on securely.

Michael J


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Response Number 2
Name: Townlea
Date: February 8, 2005 at 03:37:10 Pacific
Reply:

My very first time on a forum and an instant reply...fantastic.
I have checked the switch connections on the MB (power switch)..all seems ok. I have carefully tried shorting the 2 pins on the mb and nothing happens (I am assuming this would by-pass the switch)
By the way, I checked the PSU by removing the main cable to the MB and shorting the green and black wires as suggested in another forum. All the case fans etc. started.


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Response Number 3
Name: Richard59
Date: February 8, 2005 at 04:38:53 Pacific
Reply:

Do you get any fans spinning when you try normal startup? Any POST beep? strip the system back to barebones. PSU, MOBO, CPU with HSF, 1 stick ram and graphics. Unplug everything else including harddrives, optic drives,any PCI cards. If it still won't post then you've narrowed it down to one or more of those parts. If it will boot in barebones then shut down and add components one at a time rebooting after each change. Post back and let us know what happens.

Give a man a fish and you feed him for a day.
Teach him to fish and his wife will never forgive you.


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Response Number 4
Name: Townlea
Date: February 8, 2005 at 05:07:06 Pacific
Reply:

Thanks

When attemping normal startup there are no fans spinning, no case lights and no POST beep and the PSU fan does not spin. The PSU test I carried out suggests that the PSU is fine (jumping the green and black wires on the PSU MB connector starts the fans and lights etc.)
Is there anything else I can try before stripping things down?


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Response Number 5
Name: Richard59
Date: February 8, 2005 at 05:14:32 Pacific
Reply:

no. My first homebuilt system had similar symptom and it turned out to be a dead AGP card. On another PC I had that crashed, everything except the ram had fried. Strip it down and test. If as I suspect, it still won't boot then you will need to have access to enough spares to swap out Graphics, ram, CPU one at a time for known good parts to isolate which one is the culprit. It looks like you have an AMD CPU. If that's the case it may have been damaged by thermal overload unless your motherboard has inbuilt thermal protection. Intel CPUs have it inbuilt.

Give a man a fish and you feed him for a day.
Teach him to fish and his wife will never forgive you.


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Response Number 6
Name: Townlea
Date: February 8, 2005 at 05:24:48 Pacific
Reply:

Thanks
I do have another working CPU (AMD Sempron 2400+), Graphics (64mb Ge-force 2), RAM (512mb PC2100)
what order would you suggest?


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Response Number 7
Name: Richard59
Date: February 8, 2005 at 05:26:30 Pacific
Reply:

Start with graphics.

Give a man a fish and you feed him for a day.
Teach him to fish and his wife will never forgive you.


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Response Number 8
Name: jam
Date: February 8, 2005 at 05:34:02 Pacific
Reply:

Just because the fans spin up, it doesn't mean the PSU is putting out the required votage/amperage to the individual rails.

What make/model is the PSU? How many watts? How many amps on the +12v rail? (check the label on the side of the PSU)

Asus A7N8X-X
1800+ @ 8 x 210MHz
512MB PC3200
Asus Ti4200 128MB
WinME/WinXP Pro


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Response Number 9
Name: Richard59
Date: February 8, 2005 at 05:38:11 Pacific
Reply:

Gotta go now. midnight where I am. You're in good hands with jam on the job.

Give a man a fish and you feed him for a day.
Teach him to fish and his wife will never forgive you.


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Response Number 10
Name: Townlea
Date: February 8, 2005 at 05:54:41 Pacific
Reply:

Thank for all your help, Richard.
Hi Jam
I have stripped back to barebones - no power
Changed Graphics card - no power
Changed RAM - no power
Changed CPU - no power
The 350w PSU is made by Eagle (model B350ATX) 16amps. says it is suitable for P4.
Some more info: This is my sons PC and he runs 3 case fans with controller, several case lights, 2 HDD, 2 cd drives and very recently added very substantial CPU Heatsink & Fan (Polo 735). CPU was running at 50 degrees when it just went dead.


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Response Number 11
Name: Townlea
Date: February 8, 2005 at 06:36:48 Pacific
Reply:

Does anyone else have any ideas?

Do I have a fault on my motherboard? (it is just 2 days old!)


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Response Number 12
Name: Badboy
Date: February 8, 2005 at 07:10:11 Pacific
Reply:

Any chance that the MOBO could be shorting out? Any stand-offs not doing their job?

Can you pull the MOBO out of the case and try it sitting on a non-conducting surface?


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Response Number 13
Name: Townlea
Date: February 8, 2005 at 07:25:52 Pacific
Reply:

Cheers Badboy

I will dismantle the lot and re-assmble carefully, ensuring no shorts and try again

I have concluded that it must be a MOBO problem of some kind.

A question...

If the MOBO is shorting, will permanent damage be likely?


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Response Number 14
Name: Badboy
Date: February 8, 2005 at 09:58:36 Pacific
Reply:

I haven't had a lot of personal experience with MOBO shorts but the few times it has happened to me, no permanent damage was done.

I have seen the gold contacts pull free from a stick of RAM while doing a RAM upgrade. The piece of gold shorted across the slot and cooked the MOBO in this area. Fortunately, it wasn't my computer.


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Response Number 15
Name: Townlea
Date: February 8, 2005 at 10:20:11 Pacific
Reply:

Richard59/Jam/Badboy

I would like to thank everyone for their help.

I dismantled and re-built my PC and it now works fine.

I guess it must have been a short on the MOBO.

I guess I may sleep tonight!


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Response Number 16
Name: Badboy
Date: February 8, 2005 at 10:33:39 Pacific
Reply:

Glad to hear it's working!

I've done that "sleepless night, can't get my computer build to BOOT" thing before too.

Now, I remind myself "it's just a hobby", but I still often stay up way too late trying to get things to fly sometimes.


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