|Honestly I wish I could recall the finer details. Last year I REPLACED the failed harddrive on a 3 year old Gateway Desktop computer with a new harddrive (WDC-WD800JB-00JJCO). I do not recall how I reloaded the O/S (XP Professional Version 2002, Service Pack 3). |
Even with my Drive E: acting as my boot drive, I experienced NO PROBLEMS with any software installations this past year UNTIL I tried to install the CD that came with my HP Officejet, Model J-4580. When reaching approximately 18% complete, the installation failed with a FATAL ERROR message of no Drive C:\.
The PRINTER DRIVER did install properly and I can print. However, the S/W components for the COPIER, FAX and SCANNER did not install and those components do not work.
After 6+ hours with HP support, the problem remains. HP support ended up corrupting my Registration file. When the rep discovered he did that, he terminated the phone call. I had a backup of the file and was able to reboot. The rep had been attempting to SEARCH & REPLACE the file for E:\ and replacing all references to C:\
He also tried the SUBSTITUTE command of C:\ for E:\
He did a complete uninstall of the HP installation and tried a fresh install
Sorry I cannot provided any further details on the O/S installation.
My main question still goes back to why does HP require that a C:\ Drive actually exist for their printer to work. No other S/W program I have used has required this.