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New RAM causes crashes

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Original Message
Name: darooster
Date: November 22, 2007 at 02:57:46 Pacific
Subject: New RAM causes crashes
OS: Windows XP/SP2
CPU/Ram: AMD X2 4400/4GB pc4000 DD
Model/Manufacturer: custom
Comment:

Ok I just installed 4 gigs of some Crucial Ballistix RAM and having some problems. here is the official link for this RAM
http://www.crucial.com/store/partsp...
First off I realize that with my current OS that my computer will not utilize all this RAM. I am planning on upgrading soon. This RAM is supposed to be run at 2.8v so I went into BIOS and changed that. The computer runs fine untill I try to run a game. Usually about 2 minutes after the game starts running the PC crashes.

On a side note.... I did mess around with OCing my processor while I was in the BIOS but I set everything back the way it was when it started crashing. So I don't know if that has anything to do with it.

Any advice would be appreciated. Thanks

-ASUS A8N32SLI-Deluxe
-AMD 64 X2 4400
-2x BFG OC2 8600GTs 256mb in SLI
-4 GB Crucial Ballistix DDR pc4000 3-4-4-8 DDR500 RAM
-600w Enermax Power Supply


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Response Number 1
Name: Cobra_R
Date: November 22, 2007 at 03:21:30 Pacific
Reply: (edit)

You prob didn't overclock correctly which caused it to crash.


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Response Number 2
Name: darooster
Date: November 22, 2007 at 03:47:40 Pacific
Reply: (edit)

Overclock what correctly? The processor? I changed all the processor settings back to normal. The only thing I kept changes was the voltage to the RAM.... from 2.6 to 2.8. Do I need to do something else for the RAM settings?

-ASUS A8N32SLI-Deluxe
-AMD 64 X2 4400
-2x BFG OC2 8600GTs 256mb in SLI
-4 GB Crucial Ballistix DDR pc4000 3-4-4-8 DDR500 RAM
-600w Enermax Power Supply


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Response Number 3
Name: jam
Date: November 22, 2007 at 07:55:57 Pacific
Reply: (edit)

Download memtest86+, create a bootable floppy (or CD) & test the RAM from DOS. If any errors are found, the RAM is defective & must be replaced. There's no way to fix bad RAM.

http://www.memtest.org/

Why did you get PC4000?


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Response Number 4
Name: maxtor01
Date: November 22, 2007 at 08:17:50 Pacific
Reply: (edit)

Reset the cmos and change the ram settings for the new eam


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Response Number 5
Name: darooster
Date: November 22, 2007 at 08:28:48 Pacific
Reply: (edit)

Thanks for the replies. As soon as I get home I will try switching around the RAM and see which stick(s) is bad if any and I will try reseting cmos and go in to make sure the settings match manufacturers in BIOS.

-ASUS A8N32SLI-Deluxe
-AMD 64 X2 4400
-2x BFG OC2 8600GTs 256mb in SLI
-4 GB Crucial Ballistix DDR pc4000 3-4-4-8 DDR500 RAM
-600w Enermax Power Supply


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Response Number 6
Name: jam
Date: November 22, 2007 at 08:45:38 Pacific
Reply: (edit)

You should ALWAYS test new RAM before putting it into service. Just because it's new doesn't mean that it's not defective. Download memtest & test your RAM!


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Response Number 7
Name: darooster
Date: November 22, 2007 at 09:12:49 Pacific
Reply: (edit)

Yes sir!

-ASUS A8N32SLI-Deluxe
-AMD 64 X2 4400
-2x BFG OC2 8600GTs 256mb in SLI
-4 GB Crucial Ballistix DDR pc4000 3-4-4-8 DDR500 RAM
-600w Enermax Power Supply


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Response Number 8
Name: Tubesandwires
Date: November 22, 2007 at 15:18:43 Pacific
Reply: (edit)

"Bad" ram is extremely RARE!
It is a lot more likely there is someother reason for your problem.

1. Check whether you have the RIGHT ram FIRST:

Trying ram in this mboard that works in another mboard , or trying any ram you buy or have lying around, may not work properly - it has to be compatible with the mboard and it's chipset.

See response 5 in this for some info about ram compatibilty, and some places where you can find out what will work in your mboard for sure:
http://www.computing.net/hardware/w...
Correction to that:
Mushkin www.mushkin.com

2. If you run a memory test, do the following BEFORE you run the test, or any bad results will probably be FALSE! :

3. A common thing that can happen with ram that worked fine previously, or in rare cases with new ram, is the ram has developed a poor connection in it's slot(s).
This usually happens a long time after the ram was installed, but it can happen after moving the computer case from one place to another, and I've had even new modules that needed to have their contacts cleaned.

See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
http://www.computing.net/hardware/w...

4. Make sure you have the ram in the right slot(s) - see your mboard manual - e.g. matched pairs of ram capable of running in dual channel mode must be installed in specific slots, often ones of the same color.
........

If the ram is compatible, and you have done all of the above and nothing helps with this:

"The computer runs fine untill I try to run a game. Usually about 2 minutes after the game starts running the PC crashes."

Games don't work on all computers!

Games tend to be leading edge software, they often stress your computer and video hardware a lot more than most programs do, and often have more bugs in their programming, and it is well known games will not work properly on every system they can be installed on.

If it is ONLY this game, or ONLY games, you are crashing with, there's probably nothing wrong with your system!

Things to try:
- change the default settings in the game to something lesser - it may work fine.
- check the web site of the game maker for mentions of your problem for that game, and whether they have t-shooting suggestions, or a software patch for the game.
- check the web site of the maker of your video hardware for mentions of the game - they may have t-shooting suggestions, or an alternate drivers download that works with the game.
You could also try loading the latest video drivers, but that often doesn't help.
- search forums about the game, or post on them, to see if they have a suggestion or solution.

If none of that helps, your system is probably one of the many that game doesn't work properly on - sell the game.
......

Bioses in mboards similar to yours normally set the voltage to what the ram wants automatically, if set to the default settings that read the SPD settings chip on the ram module - the only reason you have the manual setting is for overclocking, in which case you might want to set it a bit lower or higher. ALL the ram you have installed must support the voltage you manually set.
E.g. I recently installed Crucial ram that requires 2.8 v on an Asus M2N-E SLI- it was set that way automatically with default bios settings - look around in the bios Setup pages to confirm that (after settings have been saved).



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Response Number 9
Name: Outlander
Date: November 23, 2007 at 07:57:39 Pacific
Reply: (edit)

clock your system to normal specs and try running your apps. If everything is fine, than something is not setup correctly.

Core 2 Duo 1.86


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Response Number 10
Name: darooster
Date: November 23, 2007 at 22:19:37 Pacific
Reply: (edit)

With everything on normal (automatic) specs in BIOS I still have the crashing with the new RAM. One thing I noticed when moving the RAM around is that it was extremely hot to the touch. Is this normal or could it be over-heating??

-ASUS A8N32SLI-Deluxe
-AMD 64 X2 4400
-2x BFG OC2 8600GTs 256mb in SLI
-4 GB Crucial Ballistix DDR pc4000 3-4-4-8 DDR500 RAM
-600w Enermax Power Supply


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Response Number 11
Name: Tubesandwires
Date: November 24, 2007 at 09:06:18 Pacific
Reply: (edit)

"With everything on normal (automatic) specs in BIOS I still have the crashing with the new RAM."

With what?
If that's just with the game(s), then don't use it(them), or try the t-shooting suggestions in my post above!
If it's with things in general, see next, you probably have the wrong ram.

"One thing I noticed when moving the RAM around is that it was extremely hot to the touch. Is this normal or could it be over-heating??"

It should not get that hot - warm is okay.
Try it set to 2.8v - if it still gets too hot, you probably have incompatible ram.

Go to the Crucial site and look up the ram for your mboard model. There is a shorter list of modules, and a link you can click on to display all the Crucial modules that can be used on the mboard.
If the module ID string of the module(s) you bought is not found in the shorter or the longer list, it is not a Crucial meant to be used on that mboard, and whether it will work properly is a crap shoot - random.
....

A long shot.
Some Asus mboards have a jumper on the mboard for overclocking. A new mboard I got a while ago (had the jumper in the overclocked position instead of the normal position. The current cpu core voltage appeared normal in the bios Setup but it was actually higher and the cpu got a lot hotter than I expected. When I discovered the jumper was in the wrong position, I moved it to the normal position and the cpu temp dropped 10 degrees C or more.
It could be such a jumper also increases the ram voltage, in which case it certainly would get hotter than normal.


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