New motherboard, No Video

March 10, 2009 at 19:02:08
Specs: Windows Vista, Intel Pentium Core 2 Duo 2.66 ghz Dual Core
I have a custom built computer. Intel Pentium Core 2 Duo 2.66Ghz, Ultra 1000watt Power Supply in a Cooler Master CM Stacker Case. 2 Seagate 250gb Sata HD's, 2 older IDE HD's, PCI Express 2.0 Nvidia 6800 512 MB Dual DVI Graphics Card, PCI Creative Sound Blaster X-FI Platinum Fatal1ty Sound Card, 8GB's DDR2 Ram. My old motherboard was an intel motherboard. Worked fine but it had a bad pin in one of the memory slots. I replace it with an Asus motherboard, just got it in today from TigerDirect. Hooked everything up today. Powered it up. All case lights turn on, hard drives boot, cdrom's open and read, ethernet light comes on green, all fans including the graphics card fan all start and spin. Everything inside the case seems to work correctly, but I get nothing to my monitor (tried both a DVI monitor and a VGA monitor [used a DVI to VGA adapter]). Anybody have any ideas? Normally I would guess that the motherboard is set in the bios to the motherboard video card but this motherboard doesn't have a video card. Any help would be appreciative.


PS: When I say no video, my screen is just black, I can't even get into BIOS (no OS on my HD as I had reformatted it to put 64bit Vista on it). I do get a subtle beep (short and only one) when I start. Doesn't sound like a normal system beep as it is really subtle and normally my system beep is pretty loud.


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#1
March 10, 2009 at 19:14:52

Remove all but the least amount of devices to re-try. On the remaining components re-seat.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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#2
March 10, 2009 at 19:17:43
Yeah you just need a stick of RAM, CPU with HSF, and graphics card. No PCI cards, hard drives, CD/DVD drives, floppy drives or USB devices.

Did you benchtest the board before installing it in the case?

WinSimple Software


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#3
March 10, 2009 at 19:18:40
I pulled all the HD's and Optical Drives. Removed the Sound Card, the only extra thing I didn't pull was extra ram. Tried a start with just the motherboard, CPU, all ram, graphics card, nothing still.

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#4
March 10, 2009 at 19:21:06
didn't bench press the board (not to sure exactly how to bench test it, I know just enough to put it together, more of a software guy).

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#5
March 10, 2009 at 19:23:26
To benchtest, you put the motherboard on top of its cardboard box. Then connect the power supply, CPU, HSF, and graphics card to it. Connect your peripherals. To turn the system on, momentarily short the 2 pins on the motherboard where you would plug the power button in.

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#6
March 10, 2009 at 19:26:06
pulled all but 1 piece of ram, Currently running the motherboard, graphics card, cpu, 1 piece of 2gb ddr2, powersupply, thats all that is hooked up and still getting just a (No Input Signal) alert on my monitor

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#7
March 10, 2009 at 19:29:23
Without any RAM installed, do you get a series of beeps? If not, do you have the case speaker connected?

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#8
March 10, 2009 at 19:41:07
okay, so I pulled all the ram, no beep, so I looked to make sure the system speaker was hooked up only to find out that I have been quite unobservant. I built the computer in a cheap case about 2 years ago, placed it in my new CM Stacker case about a year ago and since then really haven't had my case open. I have now noticed that this $450 case doesn't have a system speaker so I don't have one to hook up.

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#9
March 10, 2009 at 19:42:33
just a note, turns out the subtle beep I heard earlier, one of my old HD's making a small squeek

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#10
March 10, 2009 at 19:43:30
Did you used to get a beep with the old board?
It looks like that new board may be DOA.

WinSimple Software


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#11
March 10, 2009 at 19:48:05
yeah, I think it had a speaker on it.

Please don't tell me the $200 motherboard I've waited a week to get from TigerDirect is bad. All my button lights up, green light on the motherboard, green light on the LAN port, processor fan, 2 chassis fans, fan on the graphics card, they all work


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#12
March 10, 2009 at 19:48:27
Did you try resetting the bios by removing the cmos battery and are changing the jumpers ?

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#13
March 10, 2009 at 19:50:20
I thought I was leaving something out :).

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#14
March 10, 2009 at 19:50:27
nope, didn't change any of the jumpers, pulled it out of the box, then out of the bag, plugged it in

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#15
March 10, 2009 at 19:52:03
What about removing the round button battery for a minute then reinstalling it?

WinSimple Software


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#16
March 10, 2009 at 20:03:32
removed the battery, waited, replaced it, now my case powers up, power button led flashes when you press it to start but then the led shuts off, but 2 chassis fans with led's continue to be lit. All fans still spinning (everything is still runnning) just my power led cuts out

also, throughout this whole time, if i press and hold the power button to shut it down, after bout 15 seconds the com shuts off, but the next time i press power the computer power on for about a second then shuts off, then about 3 seconds later the computer starts


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#17
March 10, 2009 at 20:06:56
What's the model of this board and also the model of the intel board?

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#18
March 10, 2009 at 20:07:27
its an Asus P5Q Motherboard - Intel P45, Socket 775 if that helps at all with the troubleshooting

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#19
March 10, 2009 at 20:11:28
intel board was a IntelĀ® Desktop Board D975XBX

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#20
March 10, 2009 at 20:21:48
Ok I've reviewed the manual for your new board and it seems like you need a speaker connected to it before you can hear any beeps. If you can get one from somewhere that may able to tell us something.

WinSimple Software


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#21
March 10, 2009 at 20:24:13
ill see what i can do, im goin to bed for tonight, thanks for the help guys

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#22
March 10, 2009 at 20:38:22
This is what happens when you don't benchtest a board before installing it in a case.

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#23
March 11, 2009 at 16:26:14
ok, got a case speaker on the motherboard, started the computer, no beeps, no video. So I pulled the ram, got beeeep beep beep... beeeep beep beep over snd over again, put the ram back in, started again, still no video, still now beeps

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#24
March 11, 2009 at 20:35:04
Did you try 1 stick at a time, and did you try each RAM slot one at a time?

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#25
March 12, 2009 at 19:30:16
i have tried a start up with multiple pieces of ram and went through the different slots, but i didnt try it since ive gotten the speaker hooked up.
Should i be getting a beep if it is working right?

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#26
March 12, 2009 at 19:34:40
Yeah, you should also get video too. The speaker though should only beep once if everything is working right. The beep should be a short one.

WinSimple Software


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#27
March 12, 2009 at 19:52:42
so with the computer starting, no beep, no video, but all fans and lights turn on, what would be the guess as to what is wrong or what i should do

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#28
March 12, 2009 at 20:43:07
Well for one thing it could be the power supply. What brand is it? You know, just because you may have a 1000 watt power supply doesn't mean that it's not going to be a problem. If your supply is a decent one like Thermaltake, Antec, or Corsair, we may be able to rule that out as being the culprit. If it was working fine with the old board, that could be even more reason to rule it out. But until we know what brand it is, we can't rule it out completely.

Another thing could be the RAM. But then again if it worked with the old board, the only possibility of them being faulty would be if they have been mishandled and damaged due to static electricity. You should hold RAM by the edges, not by the sides. It only takes 400 volts of static electricity to kill electronics. When you feel a static shock, it's atleast 3,000 volts. But the only way to test the RAM is if you test it in another compatible PC.

Another possibility is the video card. The only way you can tell if this is the culprit would be to try it in another compatible PC.

The next possibility is the motherboard. DOAs are very common and perhaps you just happened to get a DOA board.

BTW, why was it that you changed from the Intel board to the ASUS board? Was there a problem with the Intel board?

WinSimple Software


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#29
March 12, 2009 at 21:32:16
well, the power supply is an Ultra 1000W modular powersupply, just about a year old, worked fine with the old motherboard.

The ram, I have 4 GB's of ddr2 that I was using with the old motherboard, I ordered 4 brand new 2 GB ddr2 cards with the new mb.

I switched motherboards because my old motherboard has a damaged pin in one of the memory slots so I couldn't use that slot and I wanted the ability to have more than 4 GB of ram and the ability to upgrade to a quad core cpu in the future

Graphics card worked fine with the old motherboard, I am going to try a boot tomorrow with the old motherboard to make sure none of the components were damaged in the change. If it boots successfully then I will contact TigerDirect about replacing the board they sent me.


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#30
March 12, 2009 at 21:35:13
Good idea. My bet is that the motherboard is DOA.

WinSimple Software


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#31
March 13, 2009 at 16:03:49
ok, so i put my old motherboard in, hit the power switch, everything turned right now, monitors booted up, got right into bios, put the new motherboard in again just to try one last time, hit the power button, no signal to the monitors. I'm getting ready to call either Asus or Tigerdirect, still reading the warranty info. Thanks for the help bud, too bad its not always something fixable or I'm sure we woulda figured it out.

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#32
March 13, 2009 at 16:22:35
just out of curiousity, i pulled the graphics card, no beep, so i pulled the ram, beeeep beep beep, put the ram back in with no graphics card, no beep

shouldn't I be getting a beep for the "No VGA Detected"


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#33
March 13, 2009 at 16:27:29
Yeah you should. Are you sure the RAM is completely compatible with your new board? If it wasn't, it could prevent the system from booting properly.

WinSimple Software


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#34
March 13, 2009 at 16:38:23
yeah, brand new bought it with the motherboard

so I called tigerdirect, told the guy that my new motherboard i bought from them wasn't even making it to POST and that i was getting now signal, told him I double checked my equipment with another MB and that it worked fine, so the mb they sent me is dead and I wanted to exchange it. he asked me if I inserted the CD that came with it, and when i told him no he gave me the number of a technical support line. I called them, got a voicemail, left a message. So now I have to wait for that person to call me back so I can explain it all to them, have them walk me through the same steps that we went through so that they can say its bad also. I kinda hope that I'm an idiot and their is something obvious wrong with the way I ste it up just so that it works, but I am getting annoyed with TigerDirect. If the computer barely starts why the hell would I insert the installation cd???? or is that a legit idea

btw, tried the cd, no change


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#35
March 13, 2009 at 16:48:28
If you accidentally flash the wrong BIOS, or the BIOS is corrupted, the CD can be inserted and the computer will read the BIOS file off of the disc and will reflash it automatically. I doubt you have a bad BIOS chip.

Usually companies like that never return your call if you leave a voicemail. I wouldn't expect them to call you back.

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#36
March 13, 2009 at 17:02:08
And also did you try the old RAM with the new motherboard?

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#37
March 15, 2009 at 10:21:22
yeah, ive got the new ram in my old board right now, computer starts and works fine (although I'm only running half of the new ram to get 4 GB), called TigerDirect back, got the authorization code, its all packed up and going back tomorrow. Thanks for the help bud

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#38
March 15, 2009 at 19:21:50
Sure no problem.

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