new hdd, now missing os

Acer / ASPIRE 4720Z
December 24, 2008 at 15:05:16
Specs: Windows Vista, amd sempron/ 512
Hello all!
You have helped me in the past, I am hoping you can again!
My daughter's laptop quit working, she was getting the error message: Media test failure check cable. All my research and testing led to a failed hard drive. I ordered a new Western Digital serial ATA drive, it came today, I plugged it in the slot, seated it well replaced the cover and started it up with the Acer system disc in. It seemed to be going through the process correctly, I got the black screen with the bar at the bottom:Windows is loading files..., then I get the Acer eRecovery Management screen where I select the language to see the instructions, then the green Acer screen with a pop up to please insert the backup disk2 or the Recovery CD (the recovery is 2 cds), I put the first one in 1 of 2 click "ok" get the Restore to factory default screen, click "ok" again then get the error "Recovery32" "Type Mismatch" there is an "ok" button - irregardless if I click this ok button or not I cannot get past here, I have tried to boot from 2 seperate downloaded boot discs 1. Ultimate Boot CD from Major Geeks.com and PEbbuilder3 from Bart in addition to the system disc from acer. When I look at the BIOS, it is seeing my new hd, I took the new hd back out and restarted and checked the BIOS and the hd slot was empty, so it is definately seeing it. I took out the battery and have only the power cord hooked up because I read somewhere that may help, anyway any other way I try to start the machine besides the acer system disc (which stops me when I put in the recovery disc) I get the message Missing operating system and I cannot do anything from there. Sorry this got so long, but I wanted to be as specific as I could! Any help or suggestions would be greatly appreciated!!
Thanks!
Lori

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#1
December 24, 2008 at 20:01:10
Apparently those Acer Vista recovery disks don't partition and/or format the drive. So you need a third party utility to do that.

I would think the ultimate boot cd or PEbuilder could do it. You'd boot up with them and then find the option to partition and format the drive as NTFS.

This person used a linux utlity to do it:

http://www.fixya.com/support/t69652...

Once you get it partitioned and formatted reboot with the recovery disk.


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#2
December 24, 2008 at 20:27:00
To make a gparted live cd you'd probably want to download the iso file here:

http://sourceforge.net/project/show...


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#3
December 26, 2008 at 08:25:04
Ok, now trying this again after taking a break for Christmas!
I burned a gparted cd and tried to boot with it, still the same message: Missing Operating System, and I get stuck there - should I be typing something in somewhere when I get the white "Acer" screen to get it to boot properly? I changed the BIOS priority to cd, hdd, so it appears to be looking at the cd first - I hear the drive start to spin before I get the "Missing Operating System" screen.
Thanks!!

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Related Solutions

#4
December 26, 2008 at 10:38:27
most common mistake is burning it as a data cd and not a bootable image.
http://www.hiren.info/pages/how-to-...

you can't just burn the iso as a data cd, it won't be bootable.

larry


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#5
December 26, 2008 at 15:31:18
Ok, I hate being an idiot here! :)
I downloaded an iso burner tool, burned it to a disc and tried it again, still same outcome!! When I check the cd this is what is on it: gparted-live-0.3.9-13, file type: ISO file.
I think I am in over my head! I thought this would be simple; swap out the bad hard drive for a new one, pop in the recovery discs and be good to go. Couldn't have been further from the truth!
Thanks for all your help so far - I hope you continue to check up on me! Apparently I need lots of help!
:)
Lori

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#6
December 26, 2008 at 19:01:59
The file you downloaded is an image file that your cd burner software will use to create the gparted disk. It's not the disk itself.

For example, on my Nero software it asks what I want to do. One of the options is 'disk image or saved project'. I'd choose that one and browse to the location of the downloaded file. Check to make sure the file type it's looking for includes ISO files since that's the file extension of your download. Once you find the file have your burner software create a cd using that downloaded image file.


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#7
December 27, 2008 at 09:24:43
Ok, I really thought I was getting somewhere, I made a new gparted disc following the above instructions, booted from it and followed all the directions. I then put in the Acer system disc, went through the "windows is loading files......", followed the directions this time I did not get the Type 32 mismatch error, it said it was proceeding with partiton, that seemed to be doing its "thing", then I got the all too familiar black screen with "missing operating system" at the top. I am ready to throw this off a building!
Any other suggestions for me out there?

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#8
December 27, 2008 at 11:20:54
Here is the latest:
I redid the partition, thinking maybe I didn't do something right, went through the entire process again, when it asked for the recovery disc, I popped it in, answered the questions and again it looked like it was working, but this time this is what I got:
Broadcom UNDI PXE-2.1 v9.4.5
Copyright (C) 2000-2006 Broadcom Corporation
Copyright (C) 1997-2000 Broadcom Corporation
All rights reserved.
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting Broadcom PXE ROM
Operating System Not Found

This is the original error that pointed to the Hard Drive being bad, there are no cables attaching the hard drive to the MB, it pops right in place.
HELP!


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#9
December 27, 2008 at 18:20:44
It's trying to boot from your network connection. You need to go into cmos/bios setup and check the boot order. Typically you'll need to press a key while the computer is posting--checking the memory and drives--to get into bios setup. It should tell you what key to push on the screen somewhere but it's usually DEL, F1 OR F2.

Then set the cdrom as the first boot device.


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#10
December 28, 2008 at 08:16:28
I have set and reset the bios every which way from Sunday! I have changed everything back to default, then one by one changed everything and observed what would happen when I pushed the power button. Some ways I get the PXE error, some ways it goes directly to the screen that says "missing operating system". By changing the bios I was able to run all the recovery discs, it went through the process asking for each disc, when the process was complete it told me to take out the cd - the door popped open and I removed the disc, hit ok and the system restarted, upon restart I was back to the same original error. I no longer get the type32 mismatch error on recovery though. When I boot from the ultimate boot disc, the hard drive is recognized - so I am thinking the hard drive is ok - it is brand new.

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#11
December 28, 2008 at 13:24:54
So you've used the recovery disks in the normal manner but it doesn't boot to windows?

The only other thing I can think of is the hard drive isn't set active. If a drive isn't set active then you can't boot from it. That might explain why it was skipping the hard drive in the boot sequence and going to the network.

Normally you'd set it when it's partitioned but it's not done automatically. Either the gparted or ultimate boot cd should be able to do that. You wouldn't need to reformat or anything. Just boot from the cd and load te partitioning utility. I can't specifically guide you as I'm not familiar with those disks but I think it should be fairly easy to do.


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#12
January 5, 2009 at 09:41:10
YAY!
Thank you DAVEINCAPS!
You were right, all I had to do was figure out how to get Gparted to recognize the partition as the boot partition. I am not sure if I phrased that correctly, but - it now works like a charm!!
Thank you, Thank you, Thank you!

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#13
January 5, 2009 at 12:26:28
You're welcome. Thanks for posting back. I'm glad you got it fixed.

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