New hard drive getting too hot

February 21, 2011 at 19:53:47
Specs: Windows XP Home, intel 2.2 ghz core duo 4gb ram
i just bought a new hd and when i installed it, my system came up with a "hard drive fan failure" alert. we tested the fan in another pc and it works fine but doesnt seem to either work at all or not well enough to keep my new hard drive cool as it is very hot to the touch and I haven't even finished reinstalling windows on it yet.

this fan was working properly before my original HD failed and the pc has been powered off for 2 months until i could get another hd. original hd is 500gb and new hd is 1tb. do i need a stronger fan for that size HD or is this a sign my motherboard is starting to fail since the fan is controlled by the motherboard? my system is only 3 yrs old and no longer under warranty.

the new Hd is a western digital 1 tb sata 6gb/s 64mb 7200rpm. min operating temp is 32F and max is 140 F according to the manufacturers specs.


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#1
February 21, 2011 at 20:19:29
Laptop? Desktop? Make, model ???? Is this a Dell? Is the system/fans/heat sinks clear of dust & debris?

Spin the fan with your fingers to see if moves freely and spins w/o any drag on it. If this is a Dell you can test the fan with the Dell Diagnostics utility (from bootable CD).

Sounds to me that the fan could be bad. There are also speed sensors on the motherboard that can go bad as well (IF the fan really is good).

Just another stupid saying...


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#2
February 21, 2011 at 20:55:52
thanks for the reply .. this is a dell xps 210/dimension 9200c desktop

all fans are free and clear of dirt and dust and the HD fan moves freely as well. I tested the fan in another pc and it works fine but isnt working at all in my system.

I am now having issues with getting winxp to start up. my fiance had been guiding me via the phone as he went to school for this stuff and is a pc geek himself and believes my motherboard is failing or has failed. i cant get system set up to open up after windows apparently was installed and the pc rebooted. i get the hard drive fan failure message and then i also get a floppy diskette seek failure and i dont have a floppy disk drive. I have tried to use the dell diagnostics disk but if i hit f1 to continue, i get a press any key to start from cd/dvd which is my dell diagnostics and utility disk, i get an error message that says batch file F:\DOSMENU.BAT is missing. this is a similar issue i had with the original hd and one of the reasons i bought a new hd. my pc froze and after restarting it .. windows wouldn't load up at all except instead of a hard drive fan failure message i was getting a "no boot device available" message

the fan isnt turning on at all as I have the new drive and fan exposed so I can see if it even runs. after a few mins the top of the HD is hot to the touch.

i am praying i don't have to replace my motherboard since the fan is controlled by the motherboard.


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#3
February 21, 2011 at 21:18:47
If that fan works in another system (assuming also a Dell, as their parts are very proprietary), and not the XPS 210, yes, sounds like the sensor or diode controlling that fan could be bad.

The floppy disk seek failure message could be a result of keys that were pressed at boot up, or changed BIOS settings (if you made any changes). If nothing was changed, could be an indication of MOBO issues.

Just another stupid saying...


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#4
February 21, 2011 at 21:29:14
yes the fan was tested on another dell system.

i didn't make any changes to the bios at all .. i know there is an update for the bios available but i never got the chance to download and install it before my pc stopped working. i could grab it off the dell website but wouldnt be able to install it since i can't get windows to start up and with the system not recognizing my cd/dvd rom drive as it claims there is "no boot device available" even with a disk in it, there is no way to save it to a disk and install it from that.


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#5
February 21, 2011 at 21:35:53
A bios update won't help a sick system. You could try going into the BIOS and resetting all the default settings, then try rebooting to see what hardware the system finds, but this takes some knowledge of BIOS settings.

Check the motherboard for bad capacitors too:
http://www.thenakedpc.com/dan/Bulgi...

The power supply could be failing as well. Sometimes they die slowly, most times they die quick - and then sys won't turn on. Check the Power Light on power button of PC too, if it glows Amber, Pwr Supply is usually bad.

Just another stupid saying...


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#6
February 21, 2011 at 21:47:53
i cant get into the bios settings as system set up wont load up .. i hit F2 to get to it and my screen goes blank and nothing happens unless there is another way to get into the bios that i don't know about.

checked the capaciters, visually they look normal, like the ones in the pic but the ohm meter my fiance has is old and doesn't go as high as my systems caps are so we cant test them with that.

the power light is green


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#7
February 21, 2011 at 21:54:26
Nope, entering system BIOS is easy, when it works. I think that sys (mobo) is sick. You could try unplugging everything (hard drives, CD/DVD ROMS, RAM, add in cards, etc ) from the power & data cables & motherboard, then trying to get it to POST, then see if you can get into BIOS.

Just another stupid saying...


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#8
February 22, 2011 at 11:36:13
ok disconnected all the hardware, still cant access the bios. hit F2 and nothing .. screen acts like its going to system set up but just goes blank and does nothing like it has been doing with everything including both old and new hds installed.

looks like i need a new motherboard :-(

thank you for all your help.


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#9
February 23, 2011 at 08:24:48
Yep....OR PSU.

Just another stupid saying...


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