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new build spontaneous reboot

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Name: dbarry
Date: February 2, 2005 at 12:21:10 Pacific
OS: Win XP Pro
CPU/Ram: Athlon 64/ 1 gb
Comment:

I hope there is someone here with the patience to help a newby with his first computer build project. I really have two issues which may or may not be related. Here are my specs:

Gigabyte GA-K8NS Ultra-939 motherboard
nForce3 Ultra chipset
AMD Athlon 64 3000+, 512KB L2 Cache, Socket 939 64-bit Processor
(2) 512MB PC3200 184pin DDR DIMM Memory Modules (dual channel)
Hitachi 250GB, 7200RPM, Internal SATA/150 Hard Drive
Verto GeForce FX 5500 Video Card, 8x AGP, 128MB DDR
NEC 16X Double Layer DVD±RW Drive, Model ND-3520A BK
Mad Dog Multimedia SurePower 600W BTX/ATX Smart Cable Power Supply
Antec Super Lanboy case

The more significant problem is that the computer will spontaneously restart every few hours or so. It usually happens when opening a new application or website (via DSL) but sometimes will just happen when the machine is sitting idle. I first thought it must be a CPU heat issue but the Gigabyte utility shows it running between 29 and 32 degrees celsius. I did use thermal paste in a thin layer between the CPU and stock cooling fan. When it shuts down I get a very brief flash of what looks like a BSOD but there's not enough time to read it. I am running Windows XP Pro, SP2 and Norton antivirus. I have heard there is a way to turn off the auto restart feature so at least I could get a look at the BSOD, but I'm not sure how to do it.

One other piece of info may be helpful. When I look in the Gigabyte utility, it shows me two warning fans signals for system and power fans. The motherboard has the capability to control these fans I think. I didn't have any three pin connector wires so I just hooked the case fans directly to a four-pin molex connector, which seems to work fine but the speeds aren't controlled. Could this be confusing the motherboard?

The other problem really has me stumped. Then I use the CD/DVD to load a program or something, it reads the first fine. Then when I remove that CD and put in the next one, the computer still sees the one that has been removed. Is there a Windows setting or something that controls whether the optical drive clears its cache? Is the optical drive just bad? Could this be related to the rebooting issue?

I loved the experience of building my own. If only I can get past these last two "minor" issues I will be in love with my new baby. Thanks in advance to anyone who might be able to shed some light on these issues.



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Response Number 1
Name: Richard59
Date: February 2, 2005 at 12:33:09 Pacific
Reply:

To turn off automatic restart go into control panel/system/advanced and click on the startup & recobery button. untick automatic restart.

You can also look in control panel/ administrative tools/ event viewer for info on the errors.

Give a man a fish and you feed him for a day.
Teach him to fish and his wife will never forgive you.


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Response Number 2
Name: Rimfire
Date: February 2, 2005 at 12:43:42 Pacific
Reply:

The crashing when opening new programs usually indicates ram problems. Check that your ram is correctly seated. Get hold of a copy of memtest86 and let that run for a while.


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Response Number 3
Name: Grok Lobster
Date: February 2, 2005 at 16:27:51 Pacific
Reply:

The CD/DVD problem just requires a bit of patience. Most new optical drives are slower recognizing new media than older ones were. I don't know why. I have found that after putting in new media, if I wait for the LED to go out or change color (depending on the drive) before attempting to view the files it is correctly recognized every time.


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Response Number 4
Name: puppet1984
Date: February 2, 2005 at 19:15:51 Pacific
Reply:

as for your restart problems.
try running your ram in single channel mode.
i know that dual channel is useful on a socekt 939.
but try it just to see i had similar problems and that solved it for me

Athlon xp 2500+ @2.17
pc 3200 512mb ram
radeon 9200se
win xp home oem


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