I don't know about problems. I googled & found this
"That said, some techniques are reported to have resolved the "communication error" with other burners that may be worth trying:
Disable DMA (direct memory access) or change it from DMA to PIO (Programmed Input/Output).
Try burning in safe mode.
Try different burner software.
Experiment with drive slave settings, especially if you have another DVD or CD player in your system."
I assume you have the DVD plugin.
Here is the nero info tool.
http://www.iomagic.com/Firmware/Ner...
http://www.cdspeed2000.com/
Personally, I have removed nero & use free software.
Deepburner, Finalburner,CDBurner XP, or Freeburner
Before posting try google. Backup. Use anti virus software.