Solved Need software to check a hard drive for errors

Acer aspire 5102 / 5102 wlmi
April 1, 2013 at 13:41:13
Specs: Windows 7, AMD 2.5Ghz; 4G RAM
I have a Dell Latitude E6510. I need to check the hard drive for possible errors. I can't find any help on the Dell website, possibly because I don't know how to phrase my question. Can you recommend an generic hard disk checker?

Robert Kunz

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April 1, 2013 at 13:56:27
✔ Best Answer
Your Dell has a built in utility partition. When you turn on your computer tap the F12 key, the boot menu will pop up, now select "Run diagnostics on your computer"

Here is the manual.

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April 1, 2013 at 16:56:38
download the 1 for dos and burn a bootable cd


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April 1, 2013 at 18:15:42
Thank you, Larry. Your very timely assistance was right on target. I sincerely appreciate your help.

I'm running the Diagnostics now. So far one error has occurred with the code 2000-0333. Not sure what to do with that yet, but everything else is checking out OK so far. The Mem test is still running.

Thanks also for the Dell Service Manual. I've downloaded it for future reference.

BTW, do you own a Latitude E6510? If so, I might want to ask further questions of you. What would be the best way to contact you?

Let me give you a little background. I acquired my E6510 when the original owner abandoned it. It did not work right, and I could not get it to run, no matter what I tried. Also I have no knowledge of Win 7 and thought this might be a good way to learn it.So I wiped the hard drive clean, purchased a new Windows 7 installation disk, and tried to install it. I got through the first four steps: copying Windows files, expanding Windows files, installing features, and installing updates, but when the fifth step "Completing Installation" was to begin, I received a message "Disk Error".

I tried the installation four times and each time the installation failed at the same point. I just have no idea what to do next except maybe send the computer back to Dell and ask them to fix it.

Wish me luck.

Robert Kunz

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April 1, 2013 at 20:33:48
It sounds like you need to replace the hard drive.

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