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need recovery disk

September 2, 2011 at 18:38:59
Specs: Windows Vista

I have a gateway mx8738 i need recovery disk so i can wipe the computer back to its factory settings. I have tried everything to fix it but i cant do anything with out the disk and this computer was previously owned and i was not given the disk. Can anyone help me, i really am sick of the viruses and the problems i keep having. I would just like to be able to talk to my husband over seas and cant even do that.

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#1
September 2, 2011 at 19:53:06

Your computer should have came with a recovery partition that you can access and restore the computer to the exact condition (software) it was shipped. Look here:
http://support.gateway.com/s/softwa...
for complete details.

You have to be a little bit crazy to keep you from going insane.


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#2
September 3, 2011 at 10:14:43

If not then contact Gateway. Some places offer a disk for like $20 or so.

If you get it back to OEM state then at least get microsoft's security essentials. It is a free software to help prevent malware.

If worse comes to worse consider a linux live cd. Many run from the cd and won't affect the installed OS. They run a bit slower from cd as would be expected from a slow drive. Sometimes all the stuff works. It should allow you to contact your husband. If not you can call me. OOOHHHHH, just kidding.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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