NEC 28C5 Copier Error Codes C-0202 and C-0204

January 8, 2014 at 16:34:57
Specs: Windows 7
NEC 28C5 copier displaying error codes C-0202 and C-0204. I believe both of these are related to paper trays 1 and 2 as the display says "unable to use tray 1". Same for tray 2. The copier will not copy or print from tray 1 or 2 and I cannot hear the paper trays (motor) raising the paper to be picked up. Do I need to replace the motors for each tray?

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January 9, 2014 at 09:07:19
That question can best be answered by the vendor. Try the link below for possible help.

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January 9, 2014 at 15:27:42
I found some paper behind tray 2 which covered the sensor. I removed it and thought that would be the issue but it was not. Its odd that both tray 1 and 2 have the same issue and that both motors could go bad at the same time. What I am trying to find out now is there any way to narrow down the bad part...sensor or elevator motor? Thanks in advance for any insight.

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