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MYOB RetailManager & EFTPOS Machine

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Name: caso1992
Date: November 21, 2008 at 16:18:54 Pacific
OS: XP
CPU/Ram: Lots
Product: Dell
Comment:

Goodmorning,
I currently run RetailManager on 3 computer. One is used for order and the other two are used to process sales. One of the sale computers are connected to a NAB EFTPos Machine via the cable supplied and a COM Port.
Once a sale (using the EFTPOS connected computer) is approved the computer freezes, only when EFTPOS is being used. It doesn't happen everytime,only once or twice a week. The other computer, that isn't connected, never freezes during EFTPOS transactions.
What can be causing this?

caso1992



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Response Number 1
Name: guapo
Date: November 21, 2008 at 17:08:57 Pacific
Reply:

Look for error messages in the event viewer.


0

Response Number 2
Name: caso1992
Date: November 26, 2008 at 20:16:16 Pacific
Reply:

The error said that the DHCP address was being renewed and conflicting with another. I have set all computers to have their IP Addresses manual assigned. But the computer is still freezing.

caso1992


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