my scanner is not detected

February 24, 2011 at 14:07:24
Specs: Windows 7
it says refer to device documentation to troubleshoot
and it says no computer device is detected with this printer

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February 24, 2011 at 15:11:28
Did the scanner portion of the All in one ever work on that installation of Windows?

Did you follow the instructions on how to install, or just wing it?

Is the unit compatible with Windows 7?

Is the model a secret?

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