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My randomly freezing computer

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Original Message
Name: Sikla
Date: August 27, 2002 at 20:29:49 Pacific
Subject: My randomly freezing computer
Comment:

I bought a laptop earlier (Compaq, 20 GB hard drive, 14.1 inch monitor, 256 ram, AMD Duron 1.1 GHZ processor, DVD drive). It came with windows XP home edition, which I didn't like, so I formatted the partition and installed windows 2000 professional. Now I have 3 partitions for it. The first (C:) which started out with 3 GB for Windows 2000, the second (E:)has 4 GB for applications, and the third one (F:) also has 4 GB for data. When I finished installing the appropriate drivers into C:, I used Partition Magic 7 to reduce C: to 2 GB since the information in it only took up about 1.23 GB. After using the laptop a while, it starts freezing randomly. The screen remains the same, but nothing moves, and the mouse and keyboard does not respond. Is this because of the hardware not agreeing with the new Windows 2000 professional or what? Thanks for anyone who helps!


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Response Number 1
Name: boojum
Date: August 28, 2002 at 10:31:22 Pacific
Reply: (edit)

When you formatted, did you just format the C: partition or all of them? Reason I ask is that most Compaqs store the BIOS setup on the hard drive, the D: partition, and you might have problems if you deleted this (or is your D: your cdrom?). I doubt very much it's a case of 2K not agreeing with your hardware although the installation itself may be corrupt and you might try reformatting and reloading the OS again.


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Response Number 2
Name: RandyT
Date: August 28, 2002 at 13:09:12 Pacific
Reply: (edit)

There could be many reasons as to why your system is freezing a lot. First off: Go to the control panel > Start button > settings > Control panel. Then open up the "System" Click on the "Device Manager" Tab. Then click on the "View devices by connection" button. In the window below you'll see a bunch of icons. Some will have " + " next to them. What you want to do is to look through everything and note anything that has " ! " or " X " over it's icon. If there are any icons with a mark on it, check the properties of that item by clicking on it, then right clicking and selecting "Properties". In that properties window theres a "Device Status" box. This box will give you basic information of any problem that it may have. That will give you a direction to look if it is a hardware problem. But I suspect it maybe the partitions you have on your system. So if you don't have any other problems, check with the people who make Partition Magic and see if there's an update/fix for your system freezing, or talk with their support and let them know of your problem and indicate that it was fine until you used their product. Another thing is that it maybe your Swap file. If you go to the "System Properties" in control panel, the one mentioned above, and click on the "performance" tab. Down at the bottom there's a "Virtual Memory" button. Click on it and then look at how your 'virtual memory' is being managed. If windows is managing it, it probably only freezes when your running a bunch[maybe only a few] programs, or it maybe freezing at any time[this is dependant upon how much free space you have on C: drive. You should never drop below 1/4 of the C: drives space.] If it's set 'manually' [IE: The "Let me specifiy my own virtual memory settings" is checked, make sure you have it set to at least 2 times your memory. In your case it should be set to 500MB, but I usually recommend that it be set to 3 times, so in your case that would be 783MB.

NOTE 1: Do not set it to that value yet.

NOTE 2: There is no real need, other than convience, to have so many partitions on a drive. The most you 'should' have are 2. One for the C: Drive and one for the Swap file. Now you also should have your swap file on one 'seperate' drive or partition on a drive. Many people are use to having their 'data' on a seperate drive and that's not a real problem unless you have a bunch of partitions.

Ok, now with all that said and done, you first should check to see that you have the latest updates from MS for Win 2K. You probably have a icon in the start button menu, but if not here: http://windowsupdate.microsoft.com/ Click on the "Product updates" link and a window will come up and the rest is 'automatic'. Note that some "criticle updates" will need to be downloaded and updated by themselves. Also note that some of the updates can be somewhat large.
Now if this updating seems to 'fix' your problem you should be 'ok'.

If not, then I would recommend that you change your 'drive format'[the different drives for 'everything' to just 2 drives[One for all of your programs and data and one for the swap file, set to 800MB]. You may not want to do this, but you can keep 'stuff seperated' by using different folders. Now, I don't know how Partition Magic works cause I do that manually. But I assume you can do all that by using it.

MAJOR NOTE: But the thing with programs and some the data is that when you installed it onto the seperate drive, the program is setup to run that way... Making it virtually impossible to just move them over to C: Drive:(

That would mean that you would have to copy all that data over and then reinstall all of your programs:( Time consuming to say the least:(

::Sighs.:: This is getting a bit long lol and I have to go for now, but check out the MS Newgroups here:

http://support.microsoft.com/newsgroups/default.aspx

On the left window, click on the "Windows" and then "Windows 2000" and then go into the "Windows 2000, General" one:) The people there should be able to help you more or you can email me:)

RandyT:)


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