My pc running XP restarts after I enter a password

June 19, 2012 at 10:04:24
Specs: Windows xp, sp 2, 500mp
Hi comrates? My pc running w/xp restarts few seconds after i entered a password, but on safe mode it goes on normaly(i can access docs), what cud b the problem?

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June 19, 2012 at 10:12:14
Could be infected. Run full virus & malware scans from safe mode.

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June 19, 2012 at 11:32:24
Win XP is set by default to automatically Restart when it encounters an unrecoverable error.

To have XP possibly display an error message you can investigate instead of the computer rebooting:

In Safe mode......

1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Under System failure, click on the small box beside Automatically restart to remove the checkmark.
5. Click OK, and then click OK.

Then try loading Windows normally.

If a blue screen appears it will stay on the screen.

Copy down the things that are unique in the message and post them here.


STOP: 0Xx00000xx (we don't need the stuff in brackets beside that)


There may be a problem file named at the end of the text.

There may be a link to More info or similar - if so, click on it to see if it names a problem file.

There may be a mention of a MINIDUMP file having been made - if so, that MINIDUMP file can be analyzed.

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June 21, 2012 at 02:05:20
seems that your PC restarts once you type in your XP user password.

I have seen many PCs with similar problem, the cause is the Virus and the answer is reinstall the XP.

You may want to backup your data first before the reinstallation.

tech manager, WPTinc

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