Solved my MS25U stopped working, it's beeping now & I can't access

February 11, 2012 at 08:38:09
Specs: Windows 7
anymore. I tried to unplug and plug it back on my PC, but all it does now is beep and my PC won't recognize it anymore. Please advise. I just added a wedding photos for a client in it, and I have not backed it up just yet, please advise.

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February 11, 2012 at 08:48:17
I am assuming this is an external USB hard drive? If so, try looking for the drive in Windows Disk Management. Post any information listed there for that drive.

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February 11, 2012 at 09:05:36
✔ Best Answer
It's probably beeping because it isn't getting enough current from the USB port you have it plugged into.

External hard drives (and external optical drives) require that the USB port or ports it's plugged into can supply the max USB spec 500ma, and it may not be detected propery if it's plugged into a USB hub even when it's a powered hub and you have the power adapter plugged into it.

Troubleshooting USB device problems including for flash drives, external drives, memory cards.
See Response 1:

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February 11, 2012 at 09:23:39
Thanks Othehill & Tubesandwires for responding so quickly and for your help :)

@tubesandwires- you were right, I had to move it from a 7-port USB to the desktop USB port and IT WORKS!! all my files are there including the wedding photos that I was soooo scared to lose since I haven't back it up just yet. Thank you for your help. I really do appreciate it. God Bless you! :)

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February 11, 2012 at 10:20:26
Thanks for the thanks and thank you.

We're glad to hear you solved your problem.

Your former problem is COMMON.

Your external drive is the first one I've heard of that beeps when it has a problem.

I have seen that some exeternal hard drives will blink an led that's supposed to be on steadily, or if the led can produce any one of two or more colors, it wiil display a color that indicates there's a problem
Most commonly the problem is it can't get enough current.

The second most common problem is the user unplugged the drive while Windows was running without using Safely Remove Hardware to STOP accessing the drive and that resulted in data damage - they can't access files they were able to access previously - that can usually be fixed by using certain programs to fix the data damage.

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