my laptop screen is taking forever to turn on

November 5, 2016 at 19:11:18
Specs: windows
Laptop screen not coming on and not turning off. Am trying to turn it on but the screen is not coming up and i don't know what to do. I've tried using the off/on buttin but it's not responding either.

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#1
November 5, 2016 at 20:26:17
Is it taking a long time to turn on or is it never turning on?

Does everything other than the screen seem normal? That is,
the operating system seems to load and start running normally,
but nothing shows on the screen? Or is the problem that the
operating system doesn't load and start running?

We can't tell whether you are saying that the computer won't
turn on/off or that the screen won't turn on/off.

-- Jeff, in Minneapolis


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#2
November 5, 2016 at 20:47:32
Hi thanks. I put the laptop to sleep and i closed it. Then I opened it to turn it on and it's supposed to turn on automatically as usual. However, the power button changes its color to white but the screen remained blank... there was just a colored screen showing nothing. No graphics or time clock or homepage, nothing. Then, I waited a long time for it to boot about an hour but nothing happened. I tried holding the power button for it to turn off but nothing changed. It is still showing a colored but blank screen with the power button white(like it's about to boot).

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#3
November 5, 2016 at 21:20:21
I'm definitely not the best person to give advice regarding
laptops, but if holding down the power button won't turn it
off, I think you should disconnect the power adapter and
remove the battery (or batteries) for a minute. Please let me
know whether that fixes the problem or generates smoke.

-- Jeff, in Minneapolis


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Related Solutions

#4
November 5, 2016 at 22:44:30
Thank you... but I would like to avoid risks as much as possible. I'll see if the tech store suggests that as well. Thanks anyways

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#5
November 6, 2016 at 01:05:06
Try Derek's tip...

Remove battery and mains adapter; so that there is no power at all to laptop.

Press and hold the on/off button for30secs. After-which restore battery and see if it will power up normally.

Removing all power ensures no smoke... Pressing the on/off button is to discharge all volts from the system and will allow the system to start afresh as it were..


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#6
November 6, 2016 at 05:09:54
I also agree that it is safe to remove the power and battery, then hold down the power button to discharge any remaining power in capacitors. The only thing you might loose is anything that was open and not saved (and does not have auto save like Word). If there is any other problem, it has already happened and you will not know it until you can get it started again.

You have to be a little bit crazy to keep you from going insane.


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#7
November 6, 2016 at 05:49:15
"I tried holding the power button for it to turn off but nothing changed"

You didn't hold the button down long enough. Press & hold the button until the system shuts down.

message edited by riider


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#8
November 6, 2016 at 08:24:30
I forgot about holding the power button down for 30 seconds after
removing the battery to dissipate the charge in capacitors. That's
the final chance to let the smoke escape.

Holding the power button down for ten seconds to turn it off should
be long enough on any computer. Longer than that implies that the
processor is stuck in a loop where it never checks to see if the power
button is pressed.

-- Jeff, in Minneapolis

message edited by Jeff Root


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