My laptop keyboard is malfunctioning.

October 15, 2009 at 03:56:54
Specs: Windows Vista
My keyboard was working fine, but now some of the keys don't work at all, some work fine and others, for eg, the @ key actually gives you speechmarks. I am using a friends laptop at the moment to ty and find a way fo fixing mine. I have tried numb lock, tried restarting but I am totally lost as to what could be the problem. have I pressed a key by accident which has caused this or is it a fault. I have run a system check and no spyware is visible. Please help as this laptop is only a couple of months old.

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#1
October 15, 2009 at 08:30:48
I'm assuming you have NOT dropped the laptop, and you have NOT spilled any liquid on the laptop.

Make sure no keys are stuck in the down position.

Read your Owner's or User's manual for your laptop model or model series. There is often a key or a key combo that toggles what the keys do to standard/non-standard output.
You may have pressed that key or key combo by mistake.


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#2
October 15, 2009 at 08:55:36
I have tried to find a answer in the manula but can't. Does anyone know how to reset it back to factory settings as maybe that could work? It is a Compaq CQ60-300EV Notebook PC.

Thanks in advance


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#3
October 15, 2009 at 11:04:05
"Does anyone know how to reset it back to factory settings as maybe that could work?"

Not likely, unless the keys work in some programs and not others. As mentioned, make sure you don't have a function-key enabled. As a temporary solution, you could use the On-Screen Keyboard function (if Vista has that----don't know, I use XP), or download a similar one here:

http://portableapps.com/apps/access...


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#4
October 15, 2009 at 12:25:14
I had an online chat with HP who were pretty rubbish, I was told to use the onboard keyboard, Vista does have one yes lol, and I had to use all of they keys on that and because those keys worked then I was infored that it is a hardware issue otherwise no Onboard keyboard would work. He couldn't seem to understand that of course that on screen keyboard would work as it is not related to the actual physical keyboard. I am thinking it must be a function key somewhere but no idea how to find this.

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#5
October 15, 2009 at 12:30:41
I mean on screen keyboard not on board lol. Also he asked which of my keys were not working o and s were a part of these, so he asked me to type in osk in the start box o bring up the on screen keyboard??? I knew at that stage we were not going to get anywhere.

Earlier on when using the @ key I was getting ", now I get ' when using the @ key if that is of help to anyone in helping me?and the keys that now don't work at all are: a s d f j k l z x c v and m. so basically the majority of the bottom 2 rows.


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#6
October 15, 2009 at 14:16:11
"and the keys that now don't work at all are: a s d f j k l z x c v and m. so basically the majority of the bottom 2 rows."

If it were random keys, then I'd suspect a spillage. What you're describing sounds like a broken keyboard cable/connector. You said it's only a couple months old. Time to make HP/Compaq honor the warranty...


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