My keyboard and mouse don't work.

July 12, 2012 at 17:14:16
Specs: Windows Vista
I cannot sign into my laptop. Keyboard and mouse are not working when I start. I did some scans and restarted, then it did some disk checks and now its stuck on the sign in screen.

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July 12, 2012 at 18:28:24
try checking all of your cables and batteries in them

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July 12, 2012 at 20:24:36
i did. and the problem still persists

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July 13, 2012 at 06:13:04
There is a possibility that there could be a problem with your battery charger.

Do you always have your charger plugged in when you are using your laptop? If you do then take it out and try it without..

Try plugging into your laptop an external USB mouse and keyboard if you have the ports for it on your laptop. If it works then it could just be that the laptop keyboard and mouse need replacing.

Get back to me and tell me what the outcome is.

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