My HP Pavilion will not read any cd-roms

Electronic arts The sims complete collec...
December 27, 2010 at 10:02:08
Specs: Windows XP
i have tried restarting my computer, cleaning the disk, and i tried other, completely unscratched, disk and it will not read it. I don't know why it won't read the disk b/c when i first tried to install the game my computer told me to install the game i needed to restart my computer, but after i restarted the computer it would not read the cd-rom.
To help me i will need the most descriptive help you can give me.


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December 28, 2010 at 07:13:46
How are you trying to access the CDs? If you are reffing to auto start then try clicking on the drive icon in My Computer and browse the disk for setup.exe or something similar.

Auto start is simply a convenience that can be turned on & off. If that is not your problem then supply more detail on what you are doing.

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