my external hard drive is not appearing on pc

April 19, 2011 at 13:38:58
Specs: Windows Vista
Hi all - I recently bought an iomega external hard drive. The first time I connected it it worked fine and I transferred a number of files over to it. The second time I tried to connect it it was not recognised by the laptop (under My Computer or Disk Management). I am running on Vista with a HP laptop. Any ideas?


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April 19, 2011 at 14:09:57
If it's not in disk management, the drive may have taken a dive already. Try it on another PC. If you don't see it there, return it to the store.

How do you know when a politician is lying? His mouth is moving.

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April 19, 2011 at 15:05:02
Does the external have an AC adapter?

If not then are you connecting the drive to TWO USB ports or just one?

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April 20, 2011 at 00:28:47
Yes it has an external adaptor. Only one connection to the laptop. Don't think the external drive has packed in. It's an MX Screenplay and still connects to the TV via a HDMI cable no probs. I'll give it a go on another laptop though to see if the USB slot works.

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April 20, 2011 at 15:25:56
Tried it on another laptop and it worked. Saw other suggestions on this site to uninstall USB controllers so tried that and rebooted a couple of times and now it's working again. Don't know what was wrong but back in business now. Thanks anyway guys.

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