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My ext. HDD won't pwr up

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Name: shinmei2006
Date: November 22, 2003 at 18:02:47 Pacific
OS: XP,2000,98
CPU/Ram: none
Comment:

Hello, sry my earlier post had spelling errors.

I have a problem with my maxtor buslink 40gb USB 2.0 external HDD. I bought it a little over a year ago and so the warranty has run out. I had let my friend borrow it so that she may work on a powerpoint that wouldn't fit on a floppy. I had also let her borrow my laptop (an old IBM thinkpad 600). She is not the most technology savvy person i know, but i didn't think that connecting two adapters and a USB cord was rocket science. She took it home and unknowingly plugged in my 16V laptop adapter into the HDD's 12V plug and vice versa. She turned on the switch and of course nothing happened. So she calls me and tells me that the laptop isn't working, and that the HDD's light was flashing. This had never happened to me before, but I guessed what happened. So using the knowlegde i had gained from attending an A++ hardware class (attended a few times never got certified) I opened the drive and tested the circuit board (the one that the HDD sits upon.Worked fine. So I thought maybe it was the power supply wires but that wasn't it either. Then i looked at HDD circuit board and noticed that there was some residue on one of the lil' black chips...to my dismay it was some sooty substance that i assume was frome the chip frying. i have very important documents on the drive ( which ironically i was going to back up just this weekend ) is there any way i can replace the board without messing up the actual hard disks? What should i do? Please help me.

-Frank




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Response Number 1
Name: Ken
Date: November 23, 2003 at 05:58:01 Pacific
Reply:

Not sure if I followed you post correctly, but I think you are saying that the drive tested OK?

If so, two things come to mind.

1. Find someone with a desktop and only one drive and connect the drive to it. Make sure the jumpers are set properly.

2. Get an external enclosure and install the drive into it. Can be USB, Firewire, or both. If you find that it still won't work, take the enclosure back for a refund.

Good luck.


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