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My DVD drive isnt working!
Name: rock_chick Date: October 18, 2006 at 11:09:10 Pacific OS: WinXPHomeSP2 CPU/Ram: AMD 2.4Ghz, 256mb ram
Comment:
My DVD drive and CD drive have stopped working and even going back to a previous restore point didn't help, neither did unistalling and reinstalling them. This is the current error I'm getting:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I did use a program to fix issues including the registry but I used System Restore beforehand. Is there anyway to get these devices working with an entire reinstall of Windows?
Name: XpUser4Real Date: October 18, 2006 at 12:03:42 Pacific
Reply:
You can use the XP repair option, then all you lose are the critical updates, that is if you have the XP install disc. It will not work with restoration discs. http://www.michaelstevenstech.com/X...
Hopefully my advice will help you...Please post back with your results....thanks
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Response Number 3
Name: ham30 Date: October 18, 2006 at 13:38:44 Pacific
Reply:
A registry problem should have been fixed by doing a System restore to a date prior to when the problem surfaced. Have you tried an earlier one then the one you tried?
Do yourself a favor BACKUP!
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Response Number 4
Name: rock_chick Date: October 18, 2006 at 21:58:40 Pacific
Reply:
I went to the Microsoft Knowledge Base article and it was for Windows 2000 so I went to the Windows Xp one and it talked about upper and lower filters, what are they and how can I tell what ones are either one? I tried deleting some of what it mentioned and the it couldn't all be deleted.
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Response Number 5
Name: rock_chick Date: October 18, 2006 at 23:56:18 Pacific
Reply:
Deleted a registry key and it works fine now, thanks!
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