My computer restarts- Genelink

Original Message

Name: jenlonge
Date: March 26, 2008 at 10:32:38 Pacific
Subject: My computer restarts- Genelink
OS: windows XP SP2
CPU/Ram: 1.60Ghz, 704Mb
Model/Manufacturer: Toshiba Satellite a105-s2

Comment:

Hi!
I have been having this restart problem for a long time. I changed anti viruses, spywares, registry cleaners tons of times. Then I read about the part where you right click My computer>Manage>System tools>Event Viewer>System . I noticed that whenever it restarted, there were two errors:
1- The GeneLink File Transfer Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled device associated with it.
2- The SECURITY DEVICE service failed due to the following error: The service cannot be started, either because it is disabled or because it has no enabled device associated with it.
I now realize the the restarts started after I used GeneLink to transfer some file to my computer. I uninstalled it then reinstall the uninstall but still it doesn't work.
It is not easy to work in this kind of situation. It has now been two days that I try to download a 15hours file but can't because it restarts after four hours.
I'm going crazy; HELP!!!!!

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Response Number 1

Name: Jennifer SUMN
Date: March 26, 2008 at 11:15:08 Pacific
Subject: My computer restarts- Genelink

Reply: (edit)

I would run a System Restore to a time before you installed the software.
Life's more painless for the brainless.

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Response Number 2

Name: jenlonge
Date: March 26, 2008 at 13:40:08 Pacific
Subject: My computer restarts- Genelink

Reply: (edit)

I tried: it was months ago and can't go that far back.

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Response Number 3

Name: OtheHill
Date: March 26, 2008 at 14:58:03 Pacific
Subject: My computer restarts- Genelink

Reply: (edit)

One thing you could try would be to download CCleaner and run the registry cleaner module. That may cleanup whatever issues you are having.
Did you uninstall the Genelink program?

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Response Number 4

Name: jenlonge
Date: March 29, 2008 at 04:15:26 Pacific
Subject: My computer restarts- Genelink

Reply: (edit)

Yes I uninstalled Genelink but the problems continued so I downloaded an update but nothing changed so I removed it too. I already have CCleaner for a while now. I'll check to see if there is a new one. I have got Wash n Go hoping that it would help, but it didn't.
It gave me a blue screen with a message yesterday: BAD POOL HEADER. What that means?

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