|" Also, on the back the computer, ABCD are all a yellowish-green color. "|
Each position has an led that has three connections instead of the usual two - depending on which two of the three leads are powered, the led color can be either yellow or green.
There is no information about what 4 leds being yellow means.
If they're all the same color, more green than yellow, that's okay.
They're supposed to all be off when you first start up the computer, and if the POST is successful (Power On Self Test), in a short time all of them are green, and I assume they stay green until you shut down or reboot the computer
If they're NOT all the same color, I need to know which ones are more yellow, which ones are more green
"The error message says: The system has recovered from a serious error. A log of this error has been created. Please tell Microsoft about...."
.... this problem.
We have created an error report that you can send to help us improve Microsoft Windows. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here
[Send Error Report] [Don't Send]
When you click on "click here" in
"To see what data this error report contains, click here" , you see a specific error code string.
BCCode : c4 BCP1 : 00000090 BCP2 : FFDFF120 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
I might need you to quote the part of that before BCP4.
Unfortunately, zillions of things can cause that message to appear
"A friend recently added RAM to it--total 2 GB now.
also, it's black screening and rebooting."
One of them is a RAM problem.
Software problems can, rarely, but DO NOT, normally, cause the computer to BLACK screen and reboot!
Software problems usually cause a BLUE screen then a reboot!
Ram problems certainly can cause a BLACK screen reboot!!
By any chance did this error start happening ONLY after the ram was added??
By any chance did you click on Send, while booting when you got that error, or when you got an error in Internet Explorer, and then you got a message similar to this?:
"Corrupted error report
Unfortunately, the error report you submitted is corrupted and cannot be analyzed. Corrupted error reports are rare. They can be caused by hardware or software problems, and they usually indicate a serious problem with your computer."
The ONLY time I have seen a message about the error report being corrupted is when the computer I was working on had a ram problem.
It is extremely rare for ram to be "bad" when you first install it, or for ram that worked fine previously to spontanoeuosly go "bad:, but not all ram is compatible with your mboard, and sometimes ram that you install doesn't get along with the ram already there, or the ram may have a poor connection in it's slot, and you then get errors reading the ram - if there are some errors but not enough of them for the ram to not work at all, you get all sorts of symptoms, including black screen rebooting.
1. See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
2.Run a ram diagnostic test
If you do a ram test, do that AFTER having tried cleaning the contacts and making sure the ram is seated properly - otherwise any errors found may be FALSE.
If the ram is incompatible with the chipset, it will likely FAIL a ram test - that is NOT a true indication of the ram being faulty - there is probably nothing wrong with it, and it will pass the test if installed in a mboard it is compatible with.
If you want to try a memory diagnostic utility that takes a lot less time to run a full pass than memtest86 does, this one is pretty good - Microsoft's
Windows Memory Diagnostic:
It can be toggled (press T) to do a standard or a more comprehensive set of tests - use the default 6 test one first - if it passes one pass of that, use the latter one. A few of the tests in the latter set are intentionally slower.
If you don't have a floppy drive, see the Quick Start Information at that Microsoft link for how to make a bootable CD of the Windows Memory Diagnostic (you need Windiag.iso - you don't necessarily need to use the program they mention to add it to the CD).
If you DO get ram errors, or in any case...
3. Try removing the ram your friend installed. If you're not sure which one, remove one and run the ram diagnostic test. If it fails remove that one and try the other one.
NOTE that sometimes both modules will pass the ram test when by itself, but when both are installed the ram test will fail.
4. Whichever way passes the ram test, try your computer for a while. If you no longer have the symptoms the problem was the ram.
Win XP is set by default to automatically reboot when it encounters an unrecoverable error.
To have XP possibly display an error message you can investigate instead of the computer rebooting:
1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Under System failure, click on the small box beside Automatically restart to remove the checkmark.
5. Click OK, and then click OK.
If you then get an error message, look at all of it's details, and tell us what it says.
Did you install drivers or software for something, or remove or install a device, just before you first got the symptoms?
If so, try booting into Enable VGA mode, and Safe mode.
Press F8 repeatedly while booting, don't hold down the key, and from the boot choices menu, try Enable VGA mode, and Safe mode.
If Enable VGA mode works without you getting the errors, your problem is related to the video drivers or associated software.
If Safe mode works but Enable VGA mode doesn't as far as getting rid of the errors, the problem is caused by something that's loaded in normal mode that's not loaded in Safe mode, but it's probably not video software related