my computer cannot find sound card

Hewlett-packard / Pavilion a1223n
May 7, 2010 at 07:07:25
Specs: Windows XP
Hi there~
my uncle's computer is pavilion a1224n desktop
I had format it and install xp(not recovery)
after install, I found the machine cannot find
sound device.
So I installed sound driver in HP homepage
but it is still not working
What is the matter with it? : (

See More: my computer cannot find sound card

Report •

May 7, 2010 at 07:20:01
check in device manager is the sound is working.

Report •

May 7, 2010 at 08:06:37
If you haven't installed a SP, you will have to install the MS Universal Audio Architecture (UAA) High Definition Audio class driver to be able to use HD audio.

If you haven't already done so, I suggest you install SP3:

You *may* have to reinstall the Realtek HD Audio driver afterwards:

Report •

May 7, 2010 at 08:56:56
The term CARD is frequently mis-used.
A device is on a CARD ONLY if it's on a physical pcb board that can plug into and can be unplugged from a slot on the mboard inside the computer.
Your system has a sound adapter - integrated audio - a sound chipset built into the mboard - but it DOES NOT have a sound CARD .

"Product: Hewlett-packard / Pavilion a1223n"

"pavilion a1224n desktop"

Pavilion a1223n - no such model

HP Pavilion a1224n Desktop PC (support)

Software and driver downloads for XP:

Sound utilities are listed, but NOT sound drivers, and NOT main chipset drivers, and NOT SATA controller drivers.

HP Pavilion a1224n Desktop PC Product Specifications


(Main) Chipset: Intel 915GV

Sound/audio: Integrated High Definition audio
Realtek ALC 880 chipset

Operating System
* Microsoft Windows XP Media Center 2005
* Microsoft Service Pack 2

My note - XP Media Center does NOT fit on one CD.
Which version of XP did you install, from what disk?


Realtek web site

High definition audio codecs (drivers)

Get the second or third one listed.
The third one is self extracting.

You DO NOT install drivers for a device while booting into Windows, if the software for the device has not been installed yet - when Windows detects a generic device or New Hardware while booting, you allow it to search for drivers, it doesn't find any, and it wants you to show it the location of the drivers - CANCEL that, continue on to the desktop, and install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.

If you DID install drivers that way, go to Control Panel - Classic View - Add/Remove Programs and Un-install the software you installed, reboot, DO NOT install drivers while booting, and install the software the right way !

The same applies no matter when Windows finds New Hardware !

XP doesn't have the drivers built in for most things that first came out after XP was first released, circa 2001, and it doesn't have some of the drivers built in for things made before that.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

Load the main chipset drivers !!

Intel drivers for the 915GV chipset (915 series)

Main chipset.
You must download and install this.

INF Update Utility


SATA controller drivers, that you install in Windows.
If you have one or more SATA hard drives, you must install these in order for the SATA drive to be able to achieve the 150mb/sec max burst data transfer speed supported by this mboard's main chipset.

AHCI/RAID Software - Intel® Matrix Storage Manager

In order for the mboard to support the max 150gb/sec burst data transfer speed this main chipset supports, the mboard's bios Setup must have the SATA controllers set to SATA or AHCI (or RAID SATA or RAID AHCI but most people don't use that) mode in the bios Setup.

The XP CD has no SATA controller drivers built into it.
If the mboard's bios Setup has the SATA controllers set to SATA or AHCI mode, when you boot the computer with an XP CD in order to install Windows, Setup will NOT find SATA drives, unless you either have
- a legacy floppy drive connected and these drivers on a floppy to provide during Setup (Setup will NOT recognize most USB floppy drive models, or files on a CD, or files on a USB connected drive, or files on another hard drive, in the early Setup stages)
- OR - you must make yourself a "slipstreamed" CD, preferably a CD-R, that has the contents of your XP CD with the SATA controller drivers integrated into it, and use that slipstreamed CD-R to install Windows.

If the the mboard's bios Setup has the SATA controllers set to an IDE compatible mode, a.k.a. EIDE, ATA, PATA. Compatibility mode or similar, then XP's Setup will see the SATA drive no problem, as an IDE compatible drive, and in that case you do not need to load the SATA controller drivers this way.

32-bit Floppy Configuration Utility for Intel® Matrix Storage Manager
The file below contains the Intel® Matrix Storage Manager Floppy Configuration Utility. This utility will create a floppy disk containing the RAID driver files for installation on a 32-bit operating system. This floppy can be used to pre-install the Intel Matrix Storage Manager driver during the F6 portion of Windows* setup.

Integrated graphics drivers.
These may be newer than the ones on the HP site.
If you already have graphics drivers installed, you must un-install them in Control Panel - Add/Remove Programs before you install these drivers.

Intel® Graphics Media Accelerator Driver for Windows* XP (exe)

Report •

Related Solutions

Ask Question