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my 320gb transcend hard disk is not detected

June 9, 2011 at 12:19:35
Specs: Windows XP, pentium 4

my 320gb transcend hard disk is not getting detected on my xp sp3.But it works fine on my laptop

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#1
June 9, 2011 at 12:40:59

Did that external drive ever work on that computer with that installation of Windows?

Is the USB port you are using on the desktop computer functional? Try a different device in it to verify.

Another possible cause could be this. USB controllers support at least TWO USB ports. If the sister port has hardware with a high current draw connected to it the controller can't supply enough power to the USB drive. Solution if to rearrange the way devices are connected if that is the case.

Your 2.5" external is USB powered so that is a strong possibility.

If you have an internal card reader that complicates matters even more because they are usually connected to a controller as a THIRD port.


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#2
June 9, 2011 at 12:47:06

ya the hard disk was working fine when i bought it.And i am using usb cables provided with the device.
Well i think that the device is getting enough power,I just cannot see the Transcend icon on my computer, even if the device was emitting light and was indeed attached to the pc.

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#3
June 9, 2011 at 14:07:40

Does the drive show in My Computer as a local drive?

Look in Disk Management to see if it shows there.

Is your laptop running Windows?


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