Must tilt lptp 2 unfreeze it! Weird

Dell Inspiron 6000
December 21, 2007 at 07:20:44
Specs: Xp Home, Intel P4 / 2 GB

A few weeks ago, I was using my laptop and it froze. The keyboard and mousepad were unresponsive. I pressed the power button and turned it off. It has been continuing since that time, and getting worse. I know it has nothing to do with software, b/c sometimes it freezes when when it's first powered on, on the Dell splash screen, before the OS is loaded.
Here's the weird thing. When it freezes, if I tilt the laptop, it works again! Weirder yet, I have to tilt it different ways - one time putting a book under the back part (where the screen attaches) will do the trick, while other times I will have to tilt it to the left or right.
I thought it might be a fan, but all pathways are clear. I also thought the Hard drive might be on its way out, but the laptop passed all diagnostics - those included with Dell and the Ultimate boot Cd.
Any ideas?

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#1
December 21, 2007 at 08:39:35

Next time that happens try simply working the screen open or closed slightly to see what happens. The cabling between the screen and base is a weak link in most laptops.

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#2
December 21, 2007 at 14:07:32

Thanks for writing. I think you hit the nail on the head. If I tilt just the screen, it works. Also, if I apply a little pressure to the top of the screen with my hand, it works. now the next question, what part needs to be replaced to fix the problem?


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#3
December 21, 2007 at 14:22:01

How old is the Laptop? Is it still under warranty. Even if not under warranty I would contact Dell and ask if they have a repair policy in place for this problem.

It is most likely the ribbon cable that connects to two halves of the computer. After so many cycles the wires may break but the coating is still intact so moving make the connection again.

A sure way to verify would be to connect an external monitor and see if that monitor stays functional when the laptop is moved about.


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#4
December 22, 2007 at 07:05:24

The laptop was purchased in June 2005.
I have a monitor I don't use, I will use that to test. I called Dell last night, and they said they don't sell the video cable separately, only as part of the monitor kit. I am going to call back - 90% of the time, if you call 3 diff't times, you hear 3 diff't things from the tech support at these companies.
Thanks again, I will post back to let you know how this issue resolves.


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