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MP3 change from XP pro to VISTA

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Name: IRA
Date: June 19, 2007 at 11:57:11 Pacific
OS: VISTA Home Premium 32-bit
CPU/Ram: 1.7 G/1G
Product: Toshiba notebook
Comment:

My Creative ZEN NANO MP3 PLAYER - 1G (not the NANO PLUS) apparently cannot recognize the .wma files that are transferred to it from my new computer with a VISTA HOME PREMIUM OS, whether or not I use the company’s CREATIVE MEDIASOURCE ORGANIZER. The organizer shows the files were satisfactorily transferred, and the files seem to play well from the device whenever it is plugged into the USB. But after it is (correctly) disconnected from the computer, the player does not play and shows only “NO RECORDING.” Everything worked perfectly with my old XP-Pro.

Upgrading,from the CREATIVE DOWNLOADS site, the organizer to VISTA-compatibility did not help. Also, Windows-search for an upgraded driver showed no better upgrade available. An attempt to download the appropriate VISTA-compatibility FIRMWARE update from the CREATIVE site resulted in a notification that such update is not available for the ZEN NANO MP3 PLAYER, although it IS for the NANO PLUS
model. Rather than incurring an unfair and needless fee for a Creative Support consultation, I wonder if anybody out there might have some helpful thoughts about this problem.


IRA



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Response Number 1
Name: max00
Date: June 19, 2007 at 12:34:31 Pacific
Reply:

Sounds to me like you are out of luck. If the manufacturer does not want to create a needed firmware update for Vista, there's not much you can do. Manufacturer's do not like using manpower to create fixes for older products. For some reason they seem to prefer that you buy a new one.


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Response Number 2
Name: IRA
Date: June 19, 2007 at 12:55:41 Pacific
Reply:

I was afraid to hear that; hoped that my diagnosis was wrong. Thanx anyway -- your input is appreciated.

IRA


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Response Number 3
Name: max00
Date: June 19, 2007 at 13:12:22 Pacific
Reply:

Sorry to be the bearer of bad news. But maybe it would be worth a try to email the manufacturer. It's a long shot, but they might supply you with a fix for a small charge.


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Response Number 4
Name: Derek
Date: June 19, 2007 at 15:14:38 Pacific
Reply:

This is probably a crackpot idea but I wondered if they might happen to play on Media Player Classic (open source freebie), assuming Vista allows such additions.

DerekW


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Response Number 5
Name: max00
Date: June 19, 2007 at 16:19:33 Pacific
Reply:

It seems that the problem is with the player itself Derek. It plays ok from the system when it's connected, but doesn't play standalone.


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Response Number 6
Name: Derek
Date: June 19, 2007 at 16:22:07 Pacific
Reply:

... yeah I get your drift (I said it was probably crackpot LOL).

DerekW


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Response Number 7
Name: max00
Date: June 19, 2007 at 17:05:20 Pacific
Reply:

Hehe I have crackpot ideas all the time.


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new PSU wouldnt work how to up date mother boa...



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