mouse and keyboard problem

Acer / Ase380
February 8, 2009 at 13:14:44
Specs: Windows XP, amd athlon 64 x2
Hey guys, have a friends comp. As its booting, the mouse works and moves, but while on desktop, as its still loading, mouse and keyboard freeze and cant be used. I got into safe mode, and no conflicts or problems in device manager.
tried usb and ps/2, same problem.
Any ideas on things i can try?

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February 8, 2009 at 13:27:14
"tried usb and ps/2, same problem". You tried what devices in PS/2? Both mouse and KB?

If using a Front or Bracketed USB port my guess would be the port is improperly wired to the motherboard. This is possible even with single connectors. Gigabyte, for instance uses a different pinout than everyone else.

To eliminate that as a pooible cause, use USB ports that are integrated onto the motherboard.

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