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Motherboard Question

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Name: jason1029
Date: February 18, 2008 at 06:23:49 Pacific
OS: XP Pro
CPU/Ram: 3.0/512
Product: Optiplex GX520 SFF
Comment:

My cpu can boot up and work without an issue for about an hour then the screen goes blank and the power button light goes from green to flashing yellow. Upon investigating the PSU I found that the fan has some issues working properly. It sometimes struggles to work and sometimes works at normal speed off and on but most of the time it does not spin at all. I have put in a refurbished power supply that I ordered from an online vendor and I get the SAME results with the new one.

So I am asking if there is something on the motherboard that controls or powers the fan for the PSU and what may be wrong with it??

I have checked all cables and reseated the RAM. All others are integrated into the board. I did once get an error about the internal battery having low power so today I will get a new one.

Any help would be great!!

I have been working on this for like two weeks and had to wait a week for the PSU only to find the same issue. And this is not my computer so if I can get it fixed and back soon everyone would be happy.

THANKS!
Jason



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Response Number 1
Name: Ghostman 1
Date: February 18, 2008 at 06:39:58 Pacific
Reply:

(My cpu can boot up and work without an issue for about an hour then the screen goes blank and the power button light goes from green to flashing yellow.)

Is this the Monitor light that is flashing from green to yellow ? If it is, then It is
probably a Video adapter going bad..


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Response Number 2
Name: OtheHill
Date: February 18, 2008 at 06:54:06 Pacific
Reply:

I agree with Ghostman. In answer to your PSU fan, many PSUs have a temperature controlled fan.
edit to add: I just noticed your double post on the same issue. This is against forum rules and is counter productive.


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Response Number 3
Name: lordmanhamer
Date: February 18, 2008 at 07:17:44 Pacific
Reply:

i dont think its the graphics adaptor
im thinking psu is under powered or something. whats the psu? does it have some sort of queit fan technology. and whats the motherboard

what i think it is or supsect is but am probably wrong is the psu has some sort of fan sensor thingy that is conected to the mboard. the motherboard is throteling the fan back the psu is then killing all power to the comp due to over heating. the the green yellow light is the monitor tells you there is no signal from the graphics card cos the powers been cut. ive not seen it used but on my mother board the board can suplie power and can sense the speed of the fan in the psu if it has a conector. but the mboard line for the fan wont throtle the speed of it so it dosent brake the psu . but if you put the conector in the wrong slot and put it for a chassie fan then the mother board would throtle it back and cause the problems you are stating.

all text needs typos. There there for the reader to find,to distract them from the total lack of content.
google it! wasnt the answer to the question i asked so dont be dense and give me that repl


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Response Number 4
Name: jason1029
Date: February 18, 2008 at 08:41:27 Pacific
Reply:

The light that goes from green to flashing yellow/amber is on the CPU box. I know that the fan is not working properly in the power supply BUT what on the motherboard would control that if anything? As i stated i get the same results on two power supplies.
---------
DC power supply:

Wattage
220 W

Heat dissipation
751 BTU/hr

NOTE: Heat dissipation is calculated based upon the power supply wattage rating.

Voltage
manual selection power supplies — 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz

Backup battery
3-V CR2032 lithium coin cell
---------------

The power supply does have two sets of cables that connect to the board.
-power connector (12VPOWER)
-power connector (POWER)
--------------


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Response Number 5
Name: OtheHill
Date: February 18, 2008 at 08:48:10 Pacific
Reply:

220W is small by todays demands. I assume this computer came with that size PSU. Have you since added additional hardware? Things like additional drives, graphics card, etc?


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Response Number 6
Name: Jennifer SUMN
Date: February 18, 2008 at 09:31:23 Pacific
Reply:

Is this machine under Warranty? Have you checked Dell's support site? All manuals/drivers/warranty/configuration information is there.

Or, look here:

http://www.support.dell.com/support...

Life's more painless for the brainless.


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Response Number 7
Name: jason1029
Date: February 18, 2008 at 09:58:20 Pacific
Reply:

This is not under warranty. And I have not added any hardware or software to this. It has had the same configuration for a couple years. And it is the PSU that came with the computer.

THANKS


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Response Number 8
Name: OtheHill
Date: February 18, 2008 at 10:56:26 Pacific
Reply:

I don't understand why you would consider buying a reconditioned PSU. I never even heard of such a thing. Sounds like you bought a pull.


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Response Number 9
Name: jason1029
Date: February 18, 2008 at 11:17:37 Pacific
Reply:

Well the PSU was hard to find. The local guy i usuallt go to did not have any of that style. Because it is a small form factor case and PSU. I could not find one locally. Ebay had one for almost 150.00 but I found a vendor in FL that had them for 80. But anyway it's a non issue because it works exactly the same as the one I replaced which is what leads me to believe there is somethig wrong with the MB.

And i have searched through dell.com's support and yet to find a solution.
Thanks


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Response Number 10
Name: OtheHill
Date: February 18, 2008 at 11:25:43 Pacific
Reply:

One common cause of a computer shutting down is overheating. The interior of the case can get really dusty inside. This inhibits proper cooling. Other issue for overheating is dead or dying fans. Especially the CPU cooling fan. You can check system temps a number of ways. Download SIW.exe and install. Use the sensors selection to see what your temps are and post back. Find SIW at the link below.

http://www.download3k.com/SIW/Downl...


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Response Number 11
Name: jason1029
Date: February 18, 2008 at 11:40:16 Pacific
Reply:

I know it's overheating because the fan is not working in the PSU. The CPU fan works fine. It is not dusty inside.


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Response Number 12
Name: jam
Date: February 18, 2008 at 13:52:46 Pacific
Reply:

A few of the reasons many of us recommend against SFF systems are: proprietary hardware (case in point, your non-standard PSU), poor airflow characteristics, limited upgradeability.

Several have asked if your PSU uses "smart-fan technology", meaning that the fan speed fluctuates depending on temperature. It also means that at times, the fan(s) won't spin at all. You have yet to state whether your PSU is this type or not.

My guess is your CPU is overheating...& when I say CPU, I mean processor. Some people (ahem) refer to the case & all the hardware in it as the CPU, but that is incorrect. CPU = Central Processing Unit. Your CPU is a 3.0GHz Intel Pentium D, Pentium 4 or Celeron D.

http://www.dell.com/content/product...


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Response Number 13
Name: jason1029
Date: February 18, 2008 at 16:37:06 Pacific
Reply:

I know that SFF is not recommended but this CPU belongs to a POS unit in a small bar. I did not purchase it but have the task of fixing it.

I do not know if this has a smart fan or not or where to find out.

I ran all the system diagnostics that are on the hard drive and all passed. SO i am stumped.


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Response Number 14
Name: DAVEINCAPS
Date: February 18, 2008 at 17:14:54 Pacific
Reply:

I don't know if this is the case with yours, but some motherboards have a 'PSU fan' connection that accommodates a 2-wire connector from the PSU. If you leave that disconnected I believe the fan will stay on full time.


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