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Motherboard died

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Name: traviswf
Date: January 30, 2007 at 09:00:45 Pacific
OS: Windows XP Pro
CPU/Ram: Athlon X2 4800
Product: Alienware/A-Bit
Comment:

So I was upgrading my Alienware to an Athlon X2 4800
dual core, from an Athlon 64 3500. I have an A-Bit AV8
motherboard, which is Socket 939. This was to be my last
upgrade with this system, as all of it is end of the road
technology now.

I had to replace the power supply, that all went well. Then
I had to swap out the Alienware BIOS chip for A-Bit's bios
in order for the motherboard to accept the dual core chip.
That went fine.

Then I replaced the processor, cleared the CMOS, and
booted up. Voila! Everything checked out, the processor
registered as dual core, my RAM was good everything was
running great. The whole thing took several hours
because this was my first time changing these parts and I
was following instructions closely.

Then, as I was closing up the case, a loose screw fell onto
the motherboard and everything shut down.

Now, it won't boot up at all, I get two beeps and my LED
reads "9C" before turning to "9F." From what I can
understand, 9F for A-bit is a catch-all meaning something
terrible happened of an undetermined nature.

So I'm guessing that this screw somehow shorted out part
of the board. I ran my dual core processor for roughly 2
minutes before I did this. Not a good time.

My question is this - does anyone know anything I can do?
And if I do have to change my motherboard, what are the
chances I damaged my other components, like the CPU,
RAM or graphics card?

Also, my system drive was in a RAID array - the
configuration where they work in tandem, rather than
cloning each other. Will I be able to recover my data by
installing a new motherboard and attaching these drives?

And will Windows validate, or will I have to buy a new
copy?

Sorry for all of the questions, but I'm at wits end here. I'm
thinking of framing this errant screw as a reminder of
what can happen the next time I want to upgrade
something on my own...

Thanks so much for any help.




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Response Number 1
Name: jam
Date: January 30, 2007 at 09:26:44 Pacific
Reply:

"thinking of framing this errant screw as a reminder of what can happen the next time I want to upgrade something on my own..."

Needless to say, you shouldn't have the system powered up when you're working on it.

It's difficult to say what the problem is or if there was any type of chain reaction. I suggest you remove all cards but video & disconnect all the drives (unplug the power cord 1st, of course). Then use the ClearCMOS jumper to reset the BIOS. Plug it back in, fire it up & see if you get a display.

Also, why did you have to "swap out the Alienware BIOS chip for A-Bit's"? Couldn't you have simply updated (flashed) the BIOS?


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Response Number 2
Name: traviswf
Date: January 30, 2007 at 10:16:47 Pacific
Reply:

Alienware uses their own custom BIOS, so I couldn't
update my BIOS using A-Bit's - it kept saying "your
motherboard does not match these BIOS" - or something
to that effect.

It's possible I could have force-flashed the BIOS, but A-Bit
said that might not work, and then I'd be out of luck. So
they offered to send me a BIOS chip with the updated
BIOS. I only paid for shipping.

Alienware's last BIOS update for this board was in 2005,
and it didn't support dual-core.

I'll try what you suggest. Thanks for helping!

And for the record, I was going piece by piece and
powering up to make sure everything worked before
putting it all back together. I wasn't actually working on
anything with the power on. But I reached for a screw that
was attached to the frame. It was boneheaded, it was late
and I was tired.

I've been wearing a vest of horse hair and hitting myself
all day.



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Response Number 3
Name: OtheHill
Date: January 30, 2007 at 10:34:34 Pacific
Reply:

To add to jam's suggestion, IF you can POST, try adding ONLY one piece of hardware at a time and rebooting.


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Response Number 4
Name: traviswf
Date: January 30, 2007 at 11:14:31 Pacific
Reply:

I'll try adding hardware in one piece at a time.

Does anyone know if there's a danger now to my other
hardware - graphics card, hard drives, etc? If my
motherboard failed in some way, could it send irregular
power to my other components or...something?

I'm just wondering if I should just go ahead and replace the
mobo in case I'm risking more danger.

Thanks!


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Response Number 5
Name: OtheHill
Date: January 30, 2007 at 11:37:50 Pacific
Reply:

If the system POSTs after folowing jam's suggestions then your MBoard is probably OK.
Replacing the MBoard at this point is premature IMO. You need to try posting as suggested. It is possible that most anything could be damaged. The best way to troubleshoot is as suggested. After re-reading jam's response #1, I would also suggest removing ALL but 1 stick of RAM to start.


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Response Number 6
Name: traviswf
Date: February 1, 2007 at 11:51:51 Pacific
Reply:

Just an update:

I followed through every suggestion here. I also got on the phone wiht Abit, who was fantastic even though my board was most likely out of warranty (he didn't even bother to check).

The verdict is that the Mobo is dead. Some damage happened that this thing ain't coming back.

Abit told me that I should get the same board to ensure that I use the same RAID controller so that I can get my system back up and running without having to reinstall or lose any data. Unfortunately, the AV8 is discontinued, so I'm going the eBay route.

If nothing else, this was quite the education. Primary lesson: don't work with motherboard late at night while tired.

thanks for all the help!

-travis


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