monitor turns of while computer still running

December 31, 2012 at 12:20:35
Specs: Windows 7, AMD athlon 6000 3.1ghz.... 7GB RAM
i have an acer m3203 for 2 years, decided to upgrade some of the hardware. i changed my processor from AMD athlon 2.9 ghz to AMD athlon 6000 3.1ghz. i also upgraded my graphics card from a stock ATI HD3200 to EVGA geforce 8400GS. Ever since i changed the graphic card i notice that the monitor would just shut off by it self while the computer is still on. it will not come back one unless i turn off the computer. any suggestions?????

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#1
December 31, 2012 at 12:31:09
Check your Power Options in Control Panel. You may have the hard drive or the monitor (display) set to hibernate. Do not use those settings on a desktop.

I have run into your problem when the hard drive is set to hibernate.


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#2
December 31, 2012 at 14:26:42
i have checked to see if those where the problem and they're not. i set all hibernations to 'never' and it still shuts down. i took out the graphic card and plugged my VGA cable to the stock port on the motherboard and its working fine. but it seems that the graphic card is causing the problem..why is it shutting down???

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#3
December 31, 2012 at 16:47:12
Could be defective graphics card or that its edge connectors need cleaning (pencil eraser works nicely).

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
December 31, 2012 at 18:36:50
well i just bought this graphic card brand new so i dont want to think its a defective graphic card. also the connectors appear to be clean so.. any other suggestions?

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#5
January 1, 2013 at 02:38:13
What power supply do you have?

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#6
January 1, 2013 at 04:46:28
not the power supply either, i thought it was a powersupply problem because the recommended power for the graphic card is 350W. at that time my stock power supply was only 300 so i bought a brand new powersupply 'PoWork BLUE-X 650W-Max ATX Power Supply' this is 650W.....and surprisingly after i put in the new power supply the same thing is happening so i don't know what else to think and i need a professional opinion

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#7
January 1, 2013 at 08:42:26
Sometimes edge connectors on new graphic cards can have oxide on them.

Might be worth reverting to your onboard graphics temporarily just to prove the point.

Always pop back and let us know the outcome - thanks


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#8
January 1, 2013 at 11:18:12
i have reverted to my onboard graphics...i cleaned the other graphic card's connectors. i am going to try it again and see what happens

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#9
January 1, 2013 at 12:37:52
so, i cleaned the connectors for the graphic card, push it back in it's slot, same result...no change.
the only idea i have of this problem is that the graphic card is a ddr3 and my PCI slot is ddr2 and i did some research on whether or not if it would work and the comments were that it can work. so i don't know what else can be the problem

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#10
January 1, 2013 at 14:20:52
Did you uninstall the ATI drivers and install the Geforce drivers?

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#11
January 1, 2013 at 15:26:26
yes i did that and still nothing!...i don't know what else to think

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#12
January 2, 2013 at 04:25:13
First of all, the new power supply is junk. $18 dollars for a power supply?

When you changed the power supply did you reconnect the square 4 pin CPU power connector?

Did you buy a retail version of the new CPU? If not, are you still using the original cooler?

Did you properly apply thermal pad or paste?

Check the CPU and system temperatures in real time using HWMonitor. Get HWMonitor from the link below. Post back the results.

http://www.cpuid.com/softwares/hwmo...


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#13
January 2, 2013 at 06:08:50
powersupply is not the problem, and yes i reconnect the square 4 pin cpu power connector...cpu is not the problem either, when i bought the cpu the fan came with it so that is the one i am using. themal paste was propely applied. i interchanged powersupply from stock to upgraded, graphic card still shuts off on both power supply. i first tried the graphic card with the stock cpu which is 2.9 GHZ and it still give the same problem.

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#14
January 2, 2013 at 09:17:28
Maybe your new card is faulty - it can happen.

Always pop back and let us know the outcome - thanks


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#15
January 2, 2013 at 10:22:19
Install HWMonitor as I suggested. This will determine if you have voltage or temperature issues.

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#16
January 3, 2013 at 13:53:57
You say "i notice that the monitor would just shut off by it self".
I presume you mean that the video signal to the monitor shuts
off, but the monitor itself is still turned on. Is that right?

How long after you turn on the power does the video go out?

Does the video ever fail to come on at all?

When the video fails, and you turn the computer off and back
on to get the video going again, do you have to wait some time
before doing that will work? If so, how long do you have to wait?

-- Jeff, in Minneapolis


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#17
January 3, 2013 at 14:26:48
yes the video signal to monitor shut off..the monitor light will turn from 'blue' which is on....to 'orange' which is the color it would be when the computer is off.. but the computer will still be on.. just the monitor loses power........

when the power goes out is sort unpredictable...

video never fail to come on when i start the computer, monitor only shuts of while the computer is on at an unpredicatable time

no i do not wait before doing that...when it shuts off.. i hold the power button until it turns off.. then i can start it back immediately


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