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Monitor not turning on

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Name: bfeller
Date: November 13, 2004 at 21:03:18 Pacific
OS: None
CPU/Ram: AMD 2600
Comment:

I am in the process of building a new system, but am not able to get the monitor to turn on. Light remains yellow, if monitor is turned off then back on, received "No Signal" error. Any suggestions?

Here is the system, now I will be the first to warn, to be honest I'm not sure if all components are compatible, so that could be the issue right there, but here they are:

Asus A7N8X-E Deluxe
AMD XP 2600
WD 120GB HD
Radeon 9800 Pro Atlantis
1 GB DDR RAM
CD Burner
16x DVD
400W Power supply (new)
The only things plugged in are the drives, the mouse, keyboard, and monitor.

Here is what is happening. I turn on system. CD and DVD drives are functioning (open/close and appear to "read" CD - at least think). System gives no beeps. Unable to determine if HD is functioning, but believe it is (new HD, nothing on it). Keyboard lights do no come on, including if I hit Caps lock or num lock.

Some thoughts: Incompatible RAM? I did not research as much as I could have so not sure if this is possibility. If RAM is removed, the same thing happens. All slots have been tested.

Dead CPU? As I have mentioned in other posts, I recently lost 2 HDs at the same time with burnt circuit boards on them. This CPU is from that system so not sure if it was damaged at the same time. I did attempt putting another CPU that I believe should be compatible with the board but it did not change results.

Dead HD? Brand new, never been tested so do not know if this is possibly a culprit.

I had thought possibly bad or incompatible video card, but I tried a second one and had same results (however, once again, this video card was from the "fried" system).

One last thing, my friend that was helping put it together said there was a small plastic piece on the AGP slot that he removed. I do not know where he put it, not sure if it's important.

Thanks for any help!



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Response Number 1
Name: ddp59
Date: November 13, 2004 at 21:34:56 Pacific
Reply:

disconnect all cables from drives & remove all cards except video card from board & power up & post results

david


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Response Number 2
Name: bfeller
Date: November 13, 2004 at 21:43:26 Pacific
Reply:

Am I correct in assuming you mean no HD, DVD, or CD. Keep mouse, keyboard, and monitored plug in, as well as video card? For good measure I did the above, as well as once without the mouse and keyboard. All gave same result...same as before.

I also forgot to mention, I did try plugging headphones into the back to see if the beeps may be coming through there...still no beeps.

Thanks!


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Response Number 3
Name: ddp59
Date: November 13, 2004 at 22:07:53 Pacific
Reply:

make certain cmos jumper in normal not clear position, possible to use old ps & old ram

david


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Response Number 4
Name: Rimfire
Date: November 13, 2004 at 22:11:07 Pacific
Reply:

I'll assume that the system speaker is in fact connected. The absence of any beep codes says that you are not going very far into POST.

This leaves three main possibilities.
1 CPU is dead (you've tried another)
2 Motherboard is DOA
3 PSU is not supplying correct voltages or is not supplying 'power good signal'

Determining which one is the case requires some technical proficiency.

One thing you could check, is the CPU fan spinning?


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Response Number 5
Name: bfeller
Date: November 13, 2004 at 22:22:51 Pacific
Reply:

The jumper is in the normal position. I also went ahead and "reset" the BIOS in case that was the problem. Still same results.

I'm very hesitant to use old PS due to the problem with my previous 2 HDs. I am concerned the problem may have been from PS and don't want to blow a whole new system.

As far as RAM, unforunately the RAM I had was an older version (PC133, can't recall what "kind" it is). THe new stuff is PC3200. I may be able to get some RAM from someone else, but would have to find someone with the same kind and that is will to give it up for a test.

Thanks again!

One other question...could it be an improperly grounded MB?


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Response Number 6
Name: ddp59
Date: November 13, 2004 at 22:31:54 Pacific
Reply:

take board out of case, isolate from case with esd bag??? so you can still use ps. you don't have to have same speed ram, cam be slower or faster. old ram is dimm, new ram is ddr.

david


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Response Number 7
Name: bfeller
Date: November 13, 2004 at 22:38:44 Pacific
Reply:

Rimfire,

One quick response...CPU fan IS spinning. Other fans in case are as well. I'll look into your other 3 possibilities.

David,

I am assuming the removing board from case is to determine is it is improperly grounding?


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Response Number 8
Name: ddp59
Date: November 13, 2004 at 22:39:40 Pacific
Reply:

yes

david


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Response Number 9
Name: bfeller
Date: November 13, 2004 at 22:52:15 Pacific
Reply:

Ok. Will do in the morning, off to bed now. Thanks!


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Response Number 10
Name: ddp59
Date: November 13, 2004 at 22:54:42 Pacific
Reply:

morning

david


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Response Number 11
Name: Rimfire
Date: November 13, 2004 at 23:02:38 Pacific
Reply:

The reason I said further diagnosis is rather technical is, If you have a multi-meter check the voltage on pin 8 of the ATX power connector (pin one being the square casing and count down the long side from there) pw-ok should be between 3 and 6 volts. If it is you can rule out PSU.


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Response Number 12
Name: Sabertooth
Date: November 14, 2004 at 08:06:05 Pacific
Reply:

"my friend that was helping put it together said there was a small plastic piece on the AGP slot that he removed. I do not know where he put it"

That should be the AGP retaining clip for the video card and it should not be removed. I think your video is not tightly snapped in all the way.

-- Always do what you are afraid to do --


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Response Number 13
Name: bfeller
Date: November 14, 2004 at 08:25:15 Pacific
Reply:

Ok, does not appear to be a grounding issue as that did not change anything.

One other thing I tried was removing the video card as well. Right now it's a very barebones system. MB, CPU, RAM, speaker. Even with this setup, same thing. That leads me to believe it may be the MB or power supply. Reason is, there are posting error messages for having no cpu, the system failing the cpu test, and system failed memory test. That leads me to believe if it was the CPU or memory, it would at least start to post and then give a warning.

I will see if I can get my hands on a multi-meter.

Any other thoughts anyone?

BTW, thank you everyone for all your assistance!


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Response Number 14
Name: ddp59
Date: November 14, 2004 at 09:31:43 Pacific
Reply:

try clearing cmos if you hadn't already, i've found that to work on a ocassion. that piece of plastic could void warranty on motherboard

david


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Response Number 15
Name: bfeller
Date: November 14, 2004 at 12:42:18 Pacific
Reply:

Have tried clearing CMOS. As far as plastic piece goes, could that be the actual problem, or just a warranty issue? :::looking franticaly for small plastic piece:::


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Response Number 16
Name: bfeller
Date: November 14, 2004 at 15:04:48 Pacific
Reply:

You can all breathe a sigh of relief, I found the plastic piece in the very bottom of the garbage. lol.

Person with the multimeter should be here any minute now to test the PSU. Wish me luck


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