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modem sound through stereo speakers

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Name: beirwer
Date: August 24, 2005 at 12:56:33 Pacific
OS: Windows Xp
CPU/Ram: Athlon XP, 512mb
Comment:

Hello,
I'm having trouble with a new Asrock K7S41 board. Sounds that normally only come out the case speaker are also playing through the system speakers. This includes the modem during dial-up and the POST beep during boot. This wouldn't be a problem except the volume is LOUD. Much louder than any system sound or music play-back.

I've emailed Asrock a few times now with no response. I looked in the Control Panel, Device Manager, BIOS set-up and the drivers folder and can't find anything relevant. Has anyone heard of this before or know how to change it. Thanks.



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Response Number 1
Name: ray96
Date: August 24, 2005 at 13:01:25 Pacific
Reply:

I've never seen anything like this before, so this is a guess and ONLY a guess: Go into the BIOS, and look for any setting that may have the word "speaker" in it. If you don't find anything, then you might try swapping the sound card from another machine if you have one -- unless the sound card is integrated?

If God has to teach someone a lesson more than once to get them to learn it, it just goes to show how stubborn they are.


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Response Number 2
Name: beirwer
Date: August 24, 2005 at 14:09:58 Pacific
Reply:

Yeah, I'm using the integrated audio and video. It's just a cheap-build for a disabled friend.
I went through the BIOS pretty thoroughly, and followed every sub-page and sub-sub-page I could find. The only audio setting is for AC'97 Enabled or Disabled.

I forgot two things though. The C-Media box in the Control Panel has a lot more mixer sliders than Windows including one titled WAVE which is just for .wav files. If I move this during dial-up it controls the modem volume, but if I leave it down then other wav sounds are still 1/3 to 1/2 the volume.
The second thing is that I did find a driver called something like modem_wav_drive but renaming or moving it and then rebooting did nothing.

I don't know if something is wrong with this board or if this is supposed to be a "feature".


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Response Number 3
Name: Rick McNabb
Date: August 24, 2005 at 15:25:08 Pacific
Reply:

If you go to the audio settings and click on options, you may be able to select the volume control for your modem through the sound card. If it is not there, there is also a volume control in the modem properties.

Rule #1: Good Computers don't go down.
Rule #2: There is no such thing as a good computer.


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Response Number 4
Name: DAVEINCAPS
Date: August 24, 2005 at 19:31:24 Pacific
Reply:

If the posting beeps are coming throught the speakers then it must not be a software configuration.

If you're sure it's not in cmos/bios setup, open the case and have a look around. There should be 3 audio inputs on the motherboard--cdrom, TAD (from the modem) and AUX. They'll all have the same 4-wire socket. The only that may need to be connected is the one from the cdrom, and that's only if you only use the default windows cdplayer to play audio cds. If any of the others are connected, disconnect them and see what happens.


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Response Number 5
Name: ray96
Date: August 24, 2005 at 21:16:47 Pacific
Reply:

I agree with DAVEINCAPS. That's why I suggested looking in the BIOS. Keep us posted what happens.

If God has to teach someone a lesson more than once to get them to learn it, it just goes to show how stubborn they are.


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Response Number 6
Name: beirwer
Date: August 25, 2005 at 11:24:15 Pacific
Reply:

DAVEINCAPS, I know those connectors but never use them in the systems I build. The optical drives I've used and later versions of Media Player have never needed them.
Interesting though, I've always seen all three you mention but this board only has CD and AUX. Like maybe TAD is hardwired?

I tried a PCI modem. Same thing. I disabled AC'97 in the BIOS and installed my Sound Blaster. Same thing except the volume levels were switched. The sound of the modem was 1/3 to 1/2 the volume of the system sounds.

I'm burnt on integrated components after this. It's just not worth the hassle even if the performance of seperate cards is not needed. Unless I hear from Asrock I guess this is how it is. Thanks all.



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Response Number 7
Name: DAVEINCAPS
Date: August 25, 2005 at 11:55:38 Pacific
Reply:

I agree with you on the integrated components. One only has to look at older systems with on-board video ram of 1 or 2 meg to know what the future holds for the current crop of integrated motherboards.

I remember some old compaqs (probably 486s) had their on-board sound configured such that if no external speakers were connected, all the sound would come through the PC speaker. Connecting speakers to one of the outputs would disable the PC speaker. Connecting them to the other output would produce sound through both the external speakers and the PC speaker.

I can't think of any reason for the system to act that way unless as you say, it's a intended function of the hardware.

It's a long shot but you may want to check on a bios update. If it is something that should be controlled in cmos maybe an update will included it.


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Response Number 8
Name: wood8176
Date: September 11, 2005 at 19:40:12 Pacific
Reply:

This may be too simple, but try this...
Go to Control Panel
Dbl click Sound and Audio Devices
In the "Device Volume" Box click Advanced
On the Menu Bar select Options
Select Properties
Check "Phone Line" and any other device you want to mute.
Click Ok
The new device will appear with a volume slider and mute check box.
Check Mute.
Exit

This will at least get rid of the modem sound, but probably not the boot issue.
Cheers.


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