Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.
Modem Mystery
Name: langener Date: November 13, 2005 at 04:46:02 Pacific OS: ME CPU/Ram: Plll / 128
Comment:
After installing a new Software Modem it shows up in the Device Manager with no Question- or any other Marks. It also shows up nicely under MODEM.Driver has been installed twice. However, by clicking on the DIAGNOSTICS Tab the following Error Message comes up: "Modem failed to respond. If it is an Internal Modem, verify that the Interupt for the Port is properly set". How and Where do I verify that? Thanks in advance.
Name: poweraid Date: November 13, 2005 at 06:41:01 Pacific
Reply:
Kindly answer the following question: 1)is the modem plugged into the phone jack? 2)is the phone line working ?plug in a phone ,is there a dial tone ? 3)Do you need to dial an extra character to get an outside line (such as 9 or 8)? 4)Has the modem ever worked ,or this is a new Installation 5)Is your Computer short on Ram /hard disk space Try closing all other applications Currently running.. 6)Have you installed the Correct driver for your modem ,If you did not give the correct modem type to the software it may be trying to send the wrong initialization command try AT & F Start/settings/Control panel Double click modem Select the Modem properties ,Connections Advanced Connection Settings Enter the (AT )Command under Extra settings ,Retry the modem.
7)Have you Removed your Modem from device manager & reinstalled 8)Have you tryed moving your modem to a different expansion slot 9)Have you Rebooted to the Safe mode to See iF there more then one driver for your modem 10)is the modem set to the same Com port and IRQ that the Software is set to ? 11)Did you restarted your Computer after you Installed the Software of your modem Bon Courage ...
0
Response Number 2
Name: robertj Date: November 13, 2005 at 06:44:48 Pacific
Reply:
Which modem do you have?
0
Response Number 3
Name: INH Date: November 13, 2005 at 10:07:56 Pacific
Reply:
This is not a problem with the phone line. It sounds as if you have installed the wrong driver. Uninstall the modem, and reinstall it using the installation program on the CD, not the windows find driver wizard. (or if you used the program on the cd, use the windows driver search wizard)
0
Response Number 4
Name: langener Date: November 13, 2005 at 11:14:17 Pacific
Reply:
Thanks again. It is a new COMPUSA Modem. It seems the Computer (or Windows) did not assign the correct IRQ. I took out all the other PCI Cards and I was Online in no time. What could have caused this malfunction?
0
Response Number 5
Name: robertj Date: November 14, 2005 at 15:58:39 Pacific
Summary: I have that modem. It is a US Robotics 3CP2976-OEM-50 modem. Since it is OEM modem and not supported by US Robotics there are no updates. It works fine with my Windows XP Pro SP1 computer. According t...
Summary: I've tried turning off compression, and error checking, still, to no avail, doesn't work, I've tried numerous modem speed settings, its definately not my ISP, seeing as how all my other PC's connect a...
Summary: When I attempt to connect to my dial-up account: 1) It DOES: Go OFF HOOK. 2) I CAN hear a dial tone. 3) It does make what sound to be correct DTMF dialing tones... (heard through extension phone or mo...
0 
