Missing .dll

April 24, 2010 at 17:24:14
Specs: Windows 16.09.2009
Recently I had a bad virus on my computer and I want to restore to factory. The only problem is I dont have the restore disks and my recovery manager isnt working. When I try to run the program I get a popup that says STFiles.dll is missing. Is there any way besides buying new disks that I could fix this or another way I can restore the comp?

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#1
April 24, 2010 at 17:57:38
Post the Make and Model.

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#2
April 24, 2010 at 18:03:21
It's HP but i cant remember the model.

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#3
April 24, 2010 at 18:10:06
We'll need the exact model number to have any hope of a solution.

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Related Solutions

#4
April 24, 2010 at 18:12:41
Well how do I find what model it is?

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#5
April 24, 2010 at 19:11:30
Should be a label on it. This may help...

http://welcome.hp.com/country/us/en...

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#6
April 24, 2010 at 19:13:03
a6700f Is the model

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#7
April 24, 2010 at 19:39:21
Here's the support page for your machine.

http://h10025.www1.hp.com/ewfrf/wc/...

Recovery disk sources if you didn't make a set.

http://h10025.www1.hp.com/ewfrf/wc/...

I didn't find any for sale on hp's website.

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